PaddockPaletteStudio

This Privacy Policy describes how I collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com.

Information I Collect

To fulfil your order, you must provide certain information (which you authorised Etsy to provide to me), such as:

Your name

Email address

Postal address (if applicable)

Payment information

Details of the product you’re purchasing

You may also choose to provide additional personal information if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

As needed to provide my services (such as processing your order and delivering digital downloads)

When you have provided your affirmative consent

To comply with legal obligations

As necessary for the purposes of my legitimate interests, provided those legitimate interests are not overridden by your rights or interests

I use your information to:

Provide and operate my shop

Process and deliver digital products

Communicate with you regarding your order

Resolve disputes

Comply with Etsy’s Seller Policy and applicable laws

Information Sharing and Disclosure

Customer information is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: I share information with Etsy as necessary to provide my services and comply with my obligations under Etsy’s Seller Policy.

Service Providers: I may engage trusted third parties to perform functions and provide services to my shop (such as payment processing). I share your personal information only to the extent necessary to perform these services.

Legal Requirements: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to comply with a legal obligation or legal process.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. However, I may also be required to retain this information to comply with legal and regulatory obligations.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. These may include:

The right to access and receive a copy of your personal information

The right to change, restrict, or delete your personal information

The right to object to processing

If you would like to exercise any of these rights, please contact me through Etsy messages.

How to Contact Me

For purposes of EU data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me via Etsy messages.