PaperStoryHouse

Introduction:
This policy outlines how Paper Story House ("we," "our," or "us") handles personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws applicable in the United Kingdom.

Data Controller:
Paper Story House

Data Protection Officer:
Paper Story House

Contact:
You can contact us through Etsy’s shop messaging service.

Types of Data Collected:

We may collect the following types of personal data:

Name

Address

Email address

Phone number

Payment information

Order history

Messages and correspondence

Preferences and settings

Purpose of Data Collection:

We collect and process personal data for the following purposes:

Processing orders and shipping products

Providing customer support

Sending promotional offers and updates (with explicit consent)

Complying with legal obligations

Legal Basis for Data Processing:

We rely on the following legal bases for processing personal data:

Performance of a contract

Consent

Legal obligations

Legitimate interests pursued by us

Data Storage and Retention:

We store personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Data Sharing:

We may share personal data with third parties for the following reasons:

Service providers (e.g., payment processors, shipping companies)

Legal compliance and law enforcement

Business transfers or transactions

Data Subject Rights:

Under GDPR, data subjects have the following rights:

Right to access

Right to rectification

Right to erasure

Right to restrict processing

Right to data portability

Right to object

Rights related to automated decision-making

Security Measures:

We implement appropriate technical and organisational measures to ensure the security of personal data.

Cookies and Tracking Technologies:

For information on our use of cookies and tracking technologies, please refer to our separate Cookies Policy.

Changes to this Policy:

We may update this policy from time to time. Any significant changes will be communicated.

Contact Us:

If you have any questions or concerns about this policy or our data processing practices, please contact us via Etsy’s messaging service.