We created this store to introduce you to the best linen experience at home
TrueThings is a team of 16 people of different ages and nationalities who have been united and growing since 2019. Together we are united by making linen and rattan household goods and trying to provide the warmest and most caring service we can.
It is worth turning to the basic principles of our work, which are important to us and which actually unite the people who create TrueThings products for you. The first thing worth saying is care. The fact that we are on the other side of the screen from you, you cannot see or hear us, does not mean that we are not moved by your reaction to our products. We are sincerely happy when you like what we have sewn for you, and we are upset and worried when something does not suit you or the shape or color does not meet your expectations. In this case, we always try to do our best and offer you the most pleasant return and exchange conditions, so that in the end you will have the most pleasant impressions of our products. Since the products are durable and will stay with you for many years, we want you to have only pleasant memories when you use them.
What you think of us, ask us or recommend, never goes unnoticed: we discuss your feedback with the team, make adjustments to our assortment, expand it, in our service (shipping, packaging, clarifying questions). Therefore, each customer for us is an opportunity to become better, which will never force us to stop at what we have achieved, and you can also be sure that in the end you will get what you wanted. This is due to the principle of an individual approach.
Among other things, you can familiarize yourself with our sections on the topic of environmental friendliness and you will understand that we select only the best, as we would do for our families ♡
If you do not have enough information about fabrics, quality, timing, cooperation or assortment, always feel free to contact us at any time, we are always in touch and happy to help you!
