Returns/exchanges policy

You are of course welcome to return any item within 14 days of receiving it. For exchanges, re-purchase the preferred item after a return. All returned items must be in the original condition, unwashed, unused in any ways and sent back in their original packaging.
The return cost is covered by you and it may vary depending on the carrier service you use. Preferably use a carrier who provides tracking of the shipment since you are responsible for the items until we have received them. Please note that we do not refund the initial shipping cost when making a return.

Please notice that leaving an order uncollected from a postal office does not count as a return. In this case we are unable to provide a full refund and you will be charged for postal delivery costs.

Subject to the exceptions below, if you are not happy with an item you have received, we will issue you refund if you return the item to us in the manner set out below.
Exceptions
The following items cannot be returned unless they are faulty:
Orders personalized at the customer's request

Delivery Fees are not refundable. Original shipping charges, taxes and duties are non-refundable.