Customs duties and taxes are required in some countries before delivery. This includes the UK, Europe, Canada and some more. USA does not require additional charges.
We do not include this in the cost of the product or shipping. The buyer is responsible for this payment.

We can include a gift message in any of your orders! Please, include your request in the ‘Personalization’ window or in the checkout note, and we’ll put a cute postcard in the box with your chosen pair of shoes.

Your order will be shipped to the address provided during checkout. If you want to change the address of the recipient, contact me and I’ll change it. We do not take responsibility and we are not liable for misspelled or wrong address that you wrote.

We do accept wholesale orders on shoes in our assortment. Contact us for further inquiries.

You can find our sizing chart in every listing, in the last picture. When placing your order, choose your typical size. We will ask you for your individual measurements in order to compare them with your chosen size and make shoes that will fit you perfectly. We’ll contact you after you place the order to explain how to get the measurements correctly.

We accept almost all types of payment. We can offer you TransferWise, Western Union, SWIFT (bank transfer), etc. Contact me, and I will send you invoice details for another method of payment.

Our shoes are made from natural materials, so they may not be exactly identical to the picture in the listing. There can be slight variations in color, as not every screen will accurately depict the actual color of the shoes. Please contact us with any questions about the color or material of any pair before purchasing.

The size number on the sole may not match the size in your order, as your pair of shoes may be customized to your measurements.

Also, please keep in mind that our size chart is different from size charts of other shoe companies, so our sizes can be different from others.