Something is wrong?

Contact us within 14 days. We will send you a Return label.
We produce hats in order only. Every item is handmade to order in 1-3 days in our workshop in Chicago. High-quality standards are granted.
Unfortunately, We do not consider defects of natural fiber, straw, or felt such as irregular thickness, flecking, or weave variations.
To be eligible for a return, the hat must be unused, the same one you received, with tags. Make-up on the sweatband and perfume smell will not be accepted.

The hats are exempt from being returned.
* Special orders;
* 1-day and 2-day delivery orders;

📌There is a 15% or minimum $30 restocking fee on return hats.

Questions? Write us in Convo!

Thank you,

Irina 😀

We call for considered purchasing. Make sure you select the correct style and size when placing your order. Feel free to contact us with any questions.
Please help us to save time and resources!

Most of our products are available for wholesale purchase individually. If you have any questions, please reach out and we’ll get you sorted straight away!

Thank you.
Irina 😀

Yes, we have express delivery for all kinds of fascinators and hats. If you have a need for express delivery of another product, please let me know, and we will help.

Thank you.
Irina

Hello, Joe,

Yes, all different items will be packed and shipped in one box.

Thank you.
Irina

Hi Drue,

I will try to ship your order on May 1, for your confidence.
And would wait for your party's pictures.

Thank you and have a great day!

Irina

Customers must ship the item back to the seller within 14 days of receipt. If the item is shipped outside of this 14-day return window, we charge an extra restocking fee of 10% of the item's value.