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Standard shipping - 20 working days.

Expedited shipping - 10 working days.

Express shipping - 5 working days.

Arcoalbum is based in Lithuania, Northern Europe.


DO YOU SHIP TO THE POST OFFICE OR THE ARMY POST OFFICE?

No, we do not ship to PO boxes or APO boxes. The shipping is done by the couriers' company, and they require the address to the exact place - company or home.


IS MY PHONE NUMBER REQUIRED IN THE FORM?

Yes, because delivery courier companies and postal services require the phone number.

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Express delivery orders are prioritized.

The fastest turnaround time available is 2-7 working days depending on your location.

Please contact us regarding rush delivery time if your deadline is tight.

Before making a rush order we advise you to give yourself some time to decide on the cover material, cover color, and size of the product- since after the rush order is made changes are not possible.

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We always send mock-ups of the cover before proceeding with the order. We will make as many design changes as needed.


CAN I REQUEST A CUSTOM ORDER, FONT, OR LOGO ON A PRODUCT?

Yes, but please contact us before placing your order.


WILL THERE BE WRITING ON THE SPINE?

No, unless you notify us regarding writing on the spine. Please leave a comment when ordering.

There is no extra charge for spine personalization.

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To know for sure please contact your postal services. Arcoalbum is based in Lithuania, Europe.

Customers are responsible for any customs and import taxes that may apply. Arcoalbum is not responsible for delays due to customs.

Use this link to calculate import duty & taxes worldwide: https://www.simplyduty.com/import-calculator

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Germany’s Packaging Act VerpackG promotes recycling and reusing packaging materials (e.g., cardboard boxes, tape, and bubble wrap).

Our brand Arcoalbum is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE5861500467112.

Our Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

As a consumer, please dispose of all received packaging in the correct recycling containers. The blue container is for all paper & cardboard and the yellow is for all plastics.

Thank you,
Arcoalbum