We do not accept returns. Due to our minimum waste policy, we do not accept returns as our products are not mass produced and are custom made. However, if the product came to you with an error or defect caused by us, we will send you a new product free of charge. All you need to do is to take a few photos that clearly show the defect of the product and send them to us

In accordance with both Etsy policy and the General Data Protection Regulation (GDPR), an EU regulation, I would like to confirm:

Your information will not be shared or used for marketing purposes, etc. I will only contact you regarding your order or in response to any queries.

I do not have access to your bank details and will only communicate with you through Etsy.

Your email address will only be used to ship orders and provide updates on your orders.

Our cases are crafted from polycarbonate, a durable hard plastic, while the soft lining in rugged cases is composed of thermoplastic polyurethane (TPU), a fantastic combination of hard plastic and soft silicone. The manufacturing

All our cases support wireless charging.

For those looking for a protective and durable option, we recommend the Tough Case. It consists of two parts: a black rubber component that wraps around your phone, and a separate shell featuring our design.

The Slim Case, on the other hand, is a slim, hard plastic shell that snaps securely onto your phone. While it offers some protection, it is more focused on enhancing the aesthetics, especially as it does not cover the top and bottom.

All our items are crafted on demand and typically take an average of 1-4 working days for preparation before dispatch. However, to ensure ample time, please allow up to 7 days.

If your delivery address changes, kindly notify us as soon as possible (within 2 hours of purchase) with the correct delivery address. This allows us to update the information before processing and dispatching your order.

Should your order be at an advanced stage of processing or already dispatched, it becomes your responsibility to collect the parcel from the dispatched address. Failure to do so may result in the parcel being returned to us by the courier, and you will be fully responsible for the cost of resending the package to you.

We urge you to contact us promptly to facilitate timely assistance.

Our global fulfillment network spans across warehouses in Australia, USA (New York and Wisconsin), UK, Netherlands, Lithuania, Italy, and Korea 🌎🌎🌎🌎

This ensures faster and more efficient shipping. Depending on the product you order, it will be shipped from the closest and fastest location to your destination.