Please contact me within 14 working days (UK) or 30 working days (Worldwide) from original purchase date if your order has not arrived for a full refund or replacement (if possible). Refunds cannot be made after 30 days.

If you wish to return an item from overseas, please ensure that you clearly mark the item as 'Returned Goods' by ticking the 'Returned Goods' box on the custom label and writing 'Returned Goods' on the front of the package.

If this is not done, UK customs will charge an import fee on arrival and this import fee will be deducted from any final refund.

We happily combine postage for any amount of orders. Buyers within the UK will only pay one postage price for all items and buyers from overseas will be charged just 50p extra for every additional item purchased (extra weight incurs higher postage charges when posting overseas).

Please note that the combined postage only applies when all items are added to your Etsy basket and checked out together, this way the postage is automatically applied.

We cannot combine postage for items purchased seperately without taking advantage of the automatic combined payments during checkout... These items will be posted seperately.