I want my customers to be happy with their purchase. Please keep in mind that vintage items are expected to have some wear and read carefully the item description where all dimensions and item condition are clearly indicated. If any information is missing, feel free to contact me with any question prior to purchase. I'm always happy to help !

Due to their fragile nature, antiques must be handled with care and used as intended. The delivery of the item transfers the risk and custody to the buyer for both damage to the item and damage caused by the item. I shall not be liable for abnormal or improper use of the item, repairs or interventions performed by any person other than me, deterioration or damage to the item resulting from collisions, falls, fire, water or frost damage, vandalism, malice or misbehavior, deterioration or accident resulting from lack of supervision or maintenance.

All registered parcels need to be signed for upon delivery. If no one is available to sign for the package, the postal service will leave a notification with further instructions for pick-up or re-delivery, and it is the customer's responsibility to follow through in obtaining the package. In the event a parcel is undelivered and returned to me, you will be liable for any further re-delivery charge. If at this point you decide you no longer want the item, I will be happy to refund your order minus any shipping (and possibly return shipping) costs. A refund will not be issued until the parcel has arrived back to me. This includes packages sent to addresses that are given incorrectly or unclaimed packages after delivery attempts were made.

Please make sure that the items you would like to buy meet the customs requirements of your country before purchasing. I cannot be held responsible in any way if an item is seized by the customs. I will refund your money only if it is sent back to sender (minus shipping charges). A refund will not be issued until the parcel has arrived back to me.

All duties or custom fees for international orders are a sole responsability of the customer and are not included in the item price or shipping cost. Etsy may state "VAT included in price (where applicable)" and "GST included (where applicable), however I do not charge or collect VAT. As a small EU seller, I am not registered to collect taxes in other countries, so for the items in my shop, it's not applicable for me to charge or include tax. Therefore, the customer is responsible for paying all taxes, duties, fees, etc. that their country charges. Depending on your location, please check with the appropriate authorities before purchasing.

An item may be returned in undamaged condition and in all original packaging for full refund minus shipping charges (initial shipping costs). Please contact me within 14 days of delivery and ship items back within 30 days of delivery. Buyers are required to pay for trackable return postage. Please return the items by standard postal mail (NOT courier), marked as "returned merchandise". If not marked as such, any customs import charges issued to me will be deducted from your refund. A refund will not be issued until the parcel has arrived back to me. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

The law governing these policies is French law. Placing an order on the LaBelleVille boutique implies adherence to and acceptance of the above mentionned policies.

Thank you again for visiting LaBelleVille !

On January 1, 2019, Germany’s Packaging Act (VerpackG) came into effect, imposing requirements on online retailers (including Etsy shops) selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).

My company La Belle Ville is registered with LUCID, which is the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR).

Producers/distributors pay a license fee to the dual system for the collection, sorting and recycling of the packaging they introduced to the market. My Dual System partner is Activate by Reclay.

As consumer please ensure that all received packaging is separated, reused.