1.
I declare that I will send the order within the time limit specified in the offer.
2.
I undertake to describe delivery times as accurately as possible, but I have no influence on delays or changes in standards in individual countries around the world.
3.
Please remember that the estimated time is not guaranteed, no refunds can be made due to delays in delivery. More information about shipping standards can be found in the store's FAQ.
4a.
You have the right to CANCEL the order for a FULL REFUND no later than on the day of shipment, or for personalized orders no later than 24 hours after placing the order.
4b.
You have the right to CANCEL the order in case of long delays for a PARTIAL REFUND, but not later than on the day of delivery (does not apply to personalized orders). Refund will be reduced for shipping costs if any.
4c.
Orders unclaimed, wrong address or returned to me for any other reason will be refunded minus shipping costs and €5 return shipping cost.
4d.
Custom orders that are unclaimed, have the wrong address or are returned to me for any other reason, cannot be refunded. You must pay for re-shipping.
5a.
In case you have received a wrong order, you have the right to a FULL REFUND or I will send you the correct product for FREE.
5b.
If you ordered the wrong size, you have the right to replace it by sending the product back to me. I will send you the new size for free. Or if you are in a hurry or the shipping is unprofitable for you, you will receive a discount code for your new order
5c. If the order does not suit you, you can return it at your own expense, after receiving the package, I will refund the purchase costs. The time for return is up to one year, the product cannot be used.