Our panties are dispatched in plain plastic mailers or brown bubble envelopes showing your name and address and our sender name and address (showing only as 'E. CARRUTHERS', not 'Lovely Tuck').

Externally there are no 'Lovely Tuck' names or logos appearing which will identify our shop as the sender. For overseas orders, please note that we must attach a C22 Customs sticker detailing the specific item, customs tariff code and cost, and we write 'COTTON BRIEFS'' as a description.

Inside the envelope, we wrap the lingerie in tissue paper to protect them and secure this with a sticker bearing our 'Lovely Tuck' logo.

We have several sizes on our listings, but it you don't see your size or it's out of stock, please contact us and we'll be happy to oblige.

Our listed sizes range from 26-40 inches, but we can do sizes smaller than 26 inches and larger than 40 inches on request. We're also happy to assist with small modifications if you have a particular requirement.

When measuring we recommend that you measure yourself accurately with a measuring tape, rather than going by clothing such as trouser size. Measure your waist in the conventional way, approx 1 inch (2.5 cm) BELOW your belly button, keeping the tape comfortably tight to your body. We cut the waistbands slightly smaller than your measurement to keep things snug, but there's a considerable amount of stretch in the elastic waistband for between sizes. Choose the SMALLEST size closest to your measurement, e.g. if you measure 33.5", we recommend choosing a 32", not a 34". See also the measuring guide photo in each listing.

We recommend machine washing at 30 degrees. Tumble drying is not recommended due to the risk of damaging the elastic in the waistband.

We're committed to customer satisfaction and we warmly appreciate any feedback you can provide to us, so that we can continually improve our products and service for future customers.

We understand that the close fit and overall comfort of tucking panties are critical to your satisfaction, so if you're not 100% happy with your purchase, please contact us in the first instance and we'll do our very best to ensure you are completely satisfied with your order.

European buyers: Please remember that post Brexit, import charges now apply to purchases from our shop. You may be liable to pay extra charges up to 20% on top of the actual price (visible on the C22 customs form we must fix to the package), along with any other taxes or courier administration fees, which can significantly increase the cost of your purchases. These charges don't appear in our shop prices.

US and overseas: again please remember that your purchases, particularly if you buy multiple items at the same time, may attract import duties which don't appear on our shop prices.

It's essential your underwear fits perfectly if you're going to get the best results, so we strongly advise you buy only one panty the first time you order to confirm that the fit is good before buying multiples. We realise that it's a bit of a gamble the first time so we'll happily replace your first order for free (one panty only) with a new size if it doesn't fit perfectly.