Items are usually shipped after payment with 'Poste Italiane', via registered mail with tracking number.
Shipping information : I will send etsy shipping message ; so you will receive a message with your tracking number when your order will be shipped

-Items are shipped to your " Etsy Address." Please be sure to enter your " correct shipping address " for purchases.I am not responsible for items not received due to an incorrect address.

Shipping upgrade to insured mail is available, please contact me before the purchase.

Registered mail is very safe and also fast, as it takes about 2 to 3 weeks to get to most countries.
-Please keep in mind that I am not responsible for the parcel's time in customs. Guaranteed delivery dates for overseas orders are not available as they are subject to customs clearance in the destination country.Additional taxes and customs charges are the responsibility of the customer. I am in no way responsible for these taxes and duties, and they shall be the responsibility of the buyer.
-I cannot be held responsible for any lost, damaged or misplaced packages. Any claim should be addressed to relevant Postal services by Buyer.
- I do not refund for lost , unclaimed , undeliverable packages.If a package is returned as undeliverable, unclaimed, it is the customers responsibility to follow up with the postal carrier. Any claim should be addressed to relevant Postal services by Buyer.
-If you have not received your item after 6 weeks from the date it was shipped please do not leave a neutral or negative feedback. And then please kindly contact me and I am more than happy to help solve the problem.

Please always discuss with me first before sending an item back.