Everything we sell has a history and life of its own. It will invariably show signs of wear. All items have been carefully photographed and detail any major wear or damage. We take great care in being transparent and explaining the condition of as we want you to love your purchase as much as we do. Do note that antique items are fragile and will not necessarily function in the same way as modern items. Care should be taken purchasing antique items and expectations of daily usage should be realistic. Vintage and antique items may have aged well, but may have minor scuffs, scratches, age related marks. This kind of wear is accepted as given.

We post as soon as possible and use practical solutions to send to you. If there is overpayment on shipping, we refund wherever possible. If you require any special posting please enquire before purchase so we can help as much as possible. Please note that we may have to fill out customs forms about your purchase and there may be customs delays and/or charges. We sometimes use tracked services you can see where your item is. If your item is uncollected at your end and returned, this can be resent at your cost covering return postage. No refund can be given until the item is returned safely to us. We are unable to refund missing items until the criteria for being lost set by postal service is met. Refunds take up to 48 hours to pro

Because everything we sell is vintage and antique, we ask that you enquire before purchasing and read and examine the item carefully before purchase. All items are described clearly with no returns unless discussed prior to purchase.

We will always do what we can to keep costs down in shipping. We cannot predict what combination of items and weight customers may buy and what the costs are and subsequently it is best to ask us before buying about combining costs. We combine shipping as much as possible and am always happy to refund any over costs. The UK Etsy Shipping Options doesn't allow for complex quotations on shipping but we can always advise. Insurance only covers up to £250 so we may need to separate out larger orders in order to meet this.

We price everything at what we consider to be a reasonable cost. We consider the rarity, condition and age of each item and cost it accordingly. We also have a transparency to the prices, so what you see is what you get rather than inflating our prices to encourage offers. We also have to cover our costs for purchase. We do not accept offers on items as we have costed it appropriately with all these considerations.

We use tracking services if your purchase is higher cost. You will be given a tracking number and instructions on how and where to use when your item is dispatched. If your item does not arrive on schedule please check this tracking number before coming to us as we have no further information than that and we will just be checking the same tracking number as you will. Please note items are only considered "Lost" by postal services after certain timescales are met. We are unable to consider the item lost until these met.

We may use small items to help display or contain items, such as boxes for beads etc.. These are for display purposes only and unless included in the description are not included in the purchase