If you are not satisfied with your purchase or if it looks different from what you expected, please contact us either through Etsy's internal messaging system or by email at petboutiqueplus10@gmail.com within 14 days of the delivery date.

It is important to note that the cost for the return is the customer's responsibility. Our customer service team will review your request and send further instructions to ensure the best experience with your PetBoutiquePlus orders.

Please note: We do not offer the option to exchange the product for a different size.

To choose the right size for your pet, follow these directions:
- Consult the product measurements: each product comes with a detailed description that includes the product dimensions.
- Measure your pet
- Compare the measurements: once you have the measurements compare them to the product dimensions to find the best fit. Be sure to also consider the desired fit: some owners prefer a tighter fit, while others opt for a looser fit for their pet's comfort.
- Read reviews to see if other customers have had similar experiences with sizing.

Yes, all our products have been carefully selected and designed with pet safety as a priority. We use high-quality materials and follow strict manufacturing standards to ensure that our products are safe for animal use.
However, because each animal has its own individual needs and reactions, we always advise you to carefully monitor your pet while using our products.

If you need assistance, please contact us either through Etsy's internal messaging system or by e-mail at petboutiqueplus10@gmail.com

Shipping is free and orders are usually processed within 1-3 business days after order confirmation. Once shipped, delivery time varies depending on your location and chosen shipping method (15-18 days).
Estimated delivery times for each shipping option are shown during checkout.

If you need assistance, please contact us either through Etsy's internal messaging system or by e-mail at petboutiqueplus10@gmail.com

As soon as your order ships you will receive the tracking code to track and manage your shipment.

If you need assistance, please contact us either through Etsy's internal messaging system or by e-mail at petboutiqueplus10@gmail.com

We accept all major debit and credit cards including Visa, Mastercard, American Express and others. We also accept PayPal payments.

Want to pay by wire transfer? Contact us either through Etsy's internal messaging system or by e-mail at petboutiqueplus10@gmail.com

Yes, you can change or cancel an order within a 2-hour time period after placing it. Please contact us immediately after placing your order via Etsy's internal messaging system or via email at petboutiqueplus10@gmail.com.

We will do our best to assist you and resolve any issues related to your order within this time period.