I got you. Simply select the Gift wrapping options at the checkout to add gift wrapping to your order. Please be aware that I do charge a small fee for gift-wrapping services.

Want to make the gift even more personal? Add a special note to your recipient in the 'Notes to seller' box on the checkout page and I will gladly print your message.

A complete order containing multiple items comes gift-wrapped in one single package. If you would like each individual item wrapped separately, please let me know, and I would be more than happy to wrap items separately for you.

Orders are shipped with tracking either with Slovenian Airmail (Standard Shipping) or express via DHL. When placing your order, PLEASE LEAVE YOUR PHONE NUMBER in notes to seller or send me a message. This ensures safer and faster delivery.

✈ EU: Standard shipping: 2 - 5 days ✈ Express: 1 - 2 days
✈ UK: Standard shipping: 5 - 12 days ✈ Express: 1 - 3 days
✈ USA: Standard shipping: 10 - 21 days ✈ Express: 1 - 4 days
✈ CANADA + AUSTRALIA Standard shipping: 10 - 21 days ✈ Express: 1 - 6 days

Please note that sometimes shipping delays are unavoidable due to customs, weather, holiday season. Thank you for understanding.

🏃‍♀️ WHAT IF I NEED MY ORDER FAST? 🏃‍♀️
I offer expedited shipping via DHL Express at an extra charge at the checkout.

All orders are shipped with a tracking number.
To track your shipped order, visit the tab labelled 'Purchases and Reviews' within your Etsy account.
Within this tab, you’ll find all of your existing orders, as well as your tracking. If for some reason, the link next to your order doesn't work please use https://www.17track.net/en

If your order has not arrived by the estimated delivery time, please feel free to let me know via private message. A number of factors can influence mail speed (weather, holidays, etc), so I may ask that you wait an additional 7 days - just in case your order is caught up at a sorting facility. If after 7 days your order has not arrived, I will do everything I can to work with you towards a solution.

If you notice that you've entered the wrong address at checkout and your order hasn't shipped, message me ASAP!

If your order has already shipped, your package may be marked as “Undeliverable” and will usually be shipped back to me. Once I receive your return order, I will request an edited address to re-ship your order. In the event of a re-shipment due to an incorrect address, you are responsible for the additional shipping charges.

I gladly accept returns. Before any returns are made please contact me within 14 days after you received your item. After that I, unfortunately, can’t offer you a refund or exchange.

❗ To be eligible for a return, your item must be unused and in the same condition that you received it.

You will be refunded after I have received and inspected the item.

❗ You are responsible for paying for your own shipping costs for returning your item.

I strongly recommend you send the returned items using a trackable shipping service or purchasing shipping insurance. I don’t guarantee that I will receive your returned item.

Prices DO NOT include customs fees, import taxes, duties, tariffs or other charges. Each country has its own laws and regulations. I cannot predict or estimate customs charges, taxes or tariffs that may apply to your order.

❗ It is your responsibility to pay these fees or to contact your country's appropriate authority to discuss such fees. These fees are determined by your local authority. I have no control over or involvement in collecting these fees.

Requests to mark orders as 'Gift' on our customs forms to avoid the possibility of paying a customs fee or tax will be ignored. Marking purchased goods as 'Gifts' is illegal. Please be aware of the individual taxes, duty fees and customs charges for your specific country.

I love working with new wholesalers. Please email me at maja@maiook.com with the subject 'Wholesale Inquiry' and I will be glad to send you my wholesale details.

I offer an exclusive 15% OFF discount on your first order when you join The Outsiders.

I'll spoil you with discounts, giveaways, sneak peeks, tips + tricks and first dibs on new collections!

To become The Outsider and receive the 15% OFF coupon code in your inbox, just copy and paste this URL into your browser and follow the signup until you are confirmed:
http://bit.ly/signup-maiook