We DO NOT accept cancellations for any purchases/orders so please make sure you read all information in the listing, the processing and shipping times meet your timelines and you ask any questions PRIOR to purchase. If you have a deadline, it is your responsibility to confirm with us the order will meet the deadline PRIOR to purchase. Again, once purchased no cancellations will be authorized- no exceptions.

Returns/Refunds are not accepted. In the rare events there is a mistake of the shop, please reach out to us directly so we can work with you to remedy the situation.


**Please note the colors in the pictures might vary slightly from the colors on the actual clothing. Trust us, the colors are even better in person.**

Our bodysuits and shirts are ethically made with high grade quality 100% ring spun premium cotton or a poly cotton blend depending on the color and lising.

**Please note, sizing details are based on the sizing directly from the manufacturer. If you are unsure which size to order, please contact the studio directly and we would be happy to provide guidance to you. If you or your little one is in between sizes, we recommend going with the larger size just in case. We can not be responsible for incorrect ordering of sizes.

Please feel free to hand wash or if using a washing machine, wash all clothing in cold water. Please dry in the dryer on a low heat setting but never iron the shirts- this could damage the customization and designs.

Our processing times are between 2-10 business days. Please plan accordingly with your timeline as we don't cancel orders.

Please note the shipping estimates are exactly that, ESTIMATES. They depend on the type of shipping you select at checkout and I can't guarantee a delivery date. There can be delays during high volume ship times (holidays, etc.), natural disasters, and other various events that are beyond our control. We will NOT be held responsible for these delays and a refund will not be issued or a return will not be honored because of this. If a package is lost, please contact your local USPS to file a claim. Every package is tracked so once marked as delivered, please contact the post office if you haven't received it.

Once we ship your order and tracking information is sent, we have fulfilled our responsibility. If an item is taking longer than expected, it falls on the country's post. We ship to the address the buyer puts on the order, and are not responsible for incorrect addresses. If you catch a mistake please contact us immediately, we can fix it if it hasn't shipped. If an item says delivered and isn't, it is the buyers responsibility to file a claim with the post. We are not responsible for package theft. We do not guarantee shipping windows since we can't control the shipping process and are not responsible for any shipping delays, including custom's delays. Please note some packages may require a signature (DHL Express, shipping outside the US)

We do offer express shipping to most places worldwide. This shipping is NOT included in the free shipping over $35 promotion. A signature will be required for this type of shipping or you have the opiton to waive your right to sign if you choose. The shipping is pricey so we waive the rush production fee of the shirts and speed up the process for you for free (standard production time is 3-7 business days and with this shipping, as a courtesy, we cut it down to 1-2 business day production). If you are on a deadline and need your shirts ASAP, please reach out to us so we can work on creating a custom order for you and getting you a shipping quote.

We are happy to be able to provide you with free priority shipping with tracking to the USA for purchases over $35.00. We offer competitive shipping rates even with the 2019 postage increases. If upgraded shipping is requested and possible, the customer will be responsible for the cost of upgraded shipping.

We do not accept exchanges but please contact us if there is a problem with your order. (EU customers have 14 calendar days to contact us from date of delivery ). For EU customers: the original must be returned to us within 14 calendar days from day of exchange approval. The customer is responsible for the cost of shipping to return the original item and the cost of shipping for the replacement item. In the event you need an exchange, you must contact us prior to sending back the shirt. If the item was customized in any way that does not allow for resale, we will not accept an exchange and all sales are final.

The processing time refers to the range of time it takes for us to make your order and varies so please refer to the individual listing for reference. If you are placing a custom order or making changes to an order after it has been placed, there might be a delay in processing time due to inventory and special ordering. We pride ourselves on responsiveness and getting your order done promptly so the processing time is normally faster than what is listed for each item. Orders are processed within 2-10 business days, business days are considered Monday-Friday and do not include US federal holidays.

If a package is returned to us for any reason other than a shop error, a refund will NOT be issued- We would be happy to repackage and send out your order again after the return shipping has been purchased by the customer. Please note, that there isn't free shipping for returned packages and any shipping costs to re-ship is the responsibility of the customer. No refunds will be issued for shipping delays, returned packages, lost packages, customs delays, or anything that is out of the shop's control. Please allow up to 72 business hours for tracking to update on the USPS website.

Since we don't control the shipping portion of the process, we are not responsible for any delays by the post office during shipping. We know how frustrating it can be to not know where your package is which is why we include tracking on all order placed- if there are delays, you will need to reach out to the post office directly since we won't be able to provide any additional information then what is one the tracking. We never ship out damaged items so any items damaged during transport are not the responsibility of the shop and the customer will need to file a claim with the post office.