Yes i can do personalized orders. Take contact with me for more details.

Can pack as a gift, but you will be charged additional fees.

In a case of missing package where tracking is unavailable, I will ask the Postal Service to investigate. Investigation can be opened 30 days after sending the package. This takes up to 90 days.
This means for Canada, Australia, Italy and several other countries refund for lost package will be issued after 4 months after shipping date. If the Post comes back with delivery confirmation, no refund will be issued.
This is due to several fraudulent claims where I lost both money and goods shipped.
This does not affect countries where tracking is working door to door. Return policy not affected.

Short answer is NO.
If you return what you purchased for goods up to 500g in weight 11 euros will deducted from the refund.
For returned goods 0.5-2kg 16 euros will be deducted from the refund amount.
This applies to all items that arrive to me undamaged and as new. Please send the returns by REGISTERED mail so they wont get lost.