We ship worldwide. There may be particular locations that we might require additional information to ship to, However, if such a rare event were to occur, we will get in touch with you ASAP.

We sell products that we believe to be of high quality and reliability. Before shipping each dress to our customers, our Q&C personnel will do detailed check to ensure the high quality and Never on purpose send out damaged or faulty goods.

Delivery Time = Processing Time + Shipping Time
Free, you will receive the dress in 15-25 days after payment.
Standard delivery, you will receive the dress in 10-15 days after payment.
Rush delivery, you will receive it in 7-10 days after payment.
If you need the petticoat urgently. Please note us the date you need the petticoat, we will put your order on prior schedule and make sure you receive it on time.

Sorry, we don’t accept situations like this. If your product arrives in a defective manner, mis-shipped or color error, you are qualified to get a full refund. However, if the item is not faulty or it is made accordance with the size you ordered but does not fit,please note that we will Not accept your returned item.

Before you proceed to check out you can leave your request about the products in order note. We will check it carefully and try our best to satisfy you. If your order is requested urgently, it is better for you to contact us in 2 hours after you’ve paid. In addiction, if you have already paid and need a change, please contact our customer service representatives immediately, we will discuss with the tailors to see if it is possible.However,refund&exchange is not available when your order is finished.

After confirmation, please return your items and give us the tracking number for next steps, it normally takes 3-5 business days to make a refund and our customer service representatives will also inform you by e-mail after refund has been successfully issued.

Yes, please send photos or sketch to our email, then I will tell you whether we can do it or not.