Announcement
All "READY TO SHIP" (please see listing title for reference) items will be shipped in 1-3 days.
All "MADE TO ORDER" items will be completed in about 1- 3 weeks.
You will receive an email notification with a tracking number when the item is shipped.
Featured items
Items
All Items
Reviews
-
Shyamali on May 9, 2024
5 out of 5 starsGood quality. Nicely packaged. Waiting to see how the knitted project turns out. Thanks.
-
-
-
-
Melitta on Apr 26, 2024
5 out of 5 starsGreat soft wool. The communication with the seller was very good. Unfortunately, the postage is very high at € 14.50.
-
Molly Lewis on May 10, 2024
5 out of 5 starsBought this for my best friend’s wedding that’s happening this upcoming May. She is plus size like me and the size fit her perfectly. It is absolutely gorgeous. The material is beautiful and the color really pops. Would recommend this for a bride or even just for an every day item it’s gorgeous.
-
Bluemermaid on May 10, 2024
4 out of 5 starsGreat Jacket, a little bit too short for me (I‘m 1,72m) in Chest. But i will sew a Satin Ribbon to make it a little longer. Great Color!
-
-
Janine on May 9, 2024
5 out of 5 starsLovely product, delivery good given distance. Highly recommend
-
About ClewStore
Welcome to my CLEW STORE ! Very impressive model of sweaters and cardigans. I really enjoy creating something unusual, unique and fantastic. It is my pleasure to knit for you!
Shop members
-
Anastasiia. I am the founder and designer of the handmade knitted clothes brand - Clew
Владелец
This is a small family business and all my family members are happy to help me. I really love to do unique things handmade.
-
Maiia
Помощник, Мастер
I am the mother of Anastasia and the assistant in the Clew Store. I live in Ukraine and help to fulfill your orders as soon as possible. For my work I use only quality materials that create the best knitwear.
-
Maksym
Assistant
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Care instructions
1. Wash woolen clothes at 30-40º C only with a detergent designed specifically for wool care and not containing enzymes and bleaching agents.
2. Wool ‘surrenders’ dirt very easily, so do not rub it while washing.
3. Wash and rinse at the same temperature. Don’t wash and rinse woolen clothes in cold water.
4. If stains occur, moisten the stain with wool detergent and let it work for a few minutes before washing the garment using wool or hand-washing program.
5. Spin washed clothes lightly; put them on a horizontal surface and then shape.
Take these advices and you will enjoy CLEW STORE production for a long time.
Gift wrapping and packaging
Dear customers,
We will gladly gift wrap your order at your request (comments) when placing an order.
Sizing details
Sizing chart for women clothes
EU XS/34 S/36 M/38 L/40
UK 8 10 12 14
US 4 6 8 10
Wholesale availability
If you have any questions or offerings regarding wholesale, then you more than welcome to get in touch with us!
How long do I have to wait before shipping?
If your item is not in stock - we usually need time to process - 5-20
business days.
Custom and personalized orders
Custom orders are welcome!
I'll be glad to create a prodict especially for you.
I can knit in other colors and sizes.
Please contact me before making order. We'll discuss all details.
Please note that custom orders cannot be returned.
Refunds, exchanges, cancellation
The knitted product is made to order and cannot be returned.
Please contact me within 3 days from the date of receipt of the parcel (information is checked by tracking number).
If you have a problem with a knitted product (hat, scarf / shawl, cardigan, sweater) that was made by me - please contact me so that we can find the best solution together. If you contacted me on time and I agree to help you, please note that 50% of the cost of the product is non-refundable in order to partially cover the cost of materials.
When returning the goods, the money for shipping is not returned under any circumstances.All shipping costs always on the buyer.
All the taxes, duties, and fees of the destination country are on the buyer expense.
Custom and personalized orders
If you could not get your order in time by mail, the package will be sent back to the sender! These are the rules of the postal service of your country! The store owner always informs the client about the sending of the parcel and informs the tracking number! In case of resending the order to the recipient, the client pays the cost of resending!
In case of the return of the parcel and the cancellation of the order by the buyer:
1. When buying a knitted product - the buyer receives the amount minus 50% of the cost of the knitted product to cover the cost of materials and work performed.
2. If the buyer has paid the shipping cost, then this shipping cost is not refundable.
This is a compensation for delivery to the recipient and a paid return
Seller details
Captcha failed to load. Try using a different browser or disabling ad blockers.