HomeColorPalettes

PRIVACY POLICY
Last Updated: 10 Feb 2026
1. INTRODUCTION
Home Color Palettes ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you purchase digital products from our Etsy shop.
By making a purchase, you agree to the collection and use of information in accordance with this policy.
2. INFORMATION WE COLLECT
We collect information through Etsy's platform when you make a purchase:

Order Information: Name, email address, billing information, and purchase details provided through Etsy
Communication Data: Any messages you send us through Etsy's messaging system
Technical Data: Information automatically collected by Etsy, such as IP address and browser type

We do NOT collect or store payment information directly—all transactions are processed securely through Etsy.
3. HOW WE USE YOUR INFORMATION
We use your information solely for the following purposes:

Order Fulfillment: To provide you with your purchased digital downloads
Customer Service: To respond to your questions, concerns, or support requests
Order Updates: To send transactional messages about your order status
Thank You Messages: To send a thank you message after your purchase (you may opt out at any time)
Legal Compliance: To comply with legal obligations and resolve disputes

4. LEGAL BASIS FOR PROCESSING (GDPR)
For customers in the European Union, we process your data under the following legal bases:

Contract Performance: Processing necessary to fulfill your order
Legitimate Interest: Providing customer service and sending thank you messages
Legal Obligation: Complying with tax and financial record-keeping requirements
Consent: Where you have explicitly agreed to receive communications (you may withdraw consent at any time)

5. DATA SHARING AND DISCLOSURE
We do NOT sell, rent, or trade your personal information.
Your information may be shared only in these limited circumstances:

Etsy: Your purchase is processed through Etsy's platform. Please review Etsy's Privacy Policy for how they handle your data
Legal Requirements: When required by law, court order, or to protect our legal rights
Business Transfer: In the event of a merger, sale, or transfer of our business assets

6. DATA RETENTION
We retain your information only as long as necessary:

Order Records: Maintained for 7 years for tax and accounting purposes (as required by law)
Communications: Retained for the duration of our business relationship and for a reasonable period afterward for customer service purposes
Marketing Consent: Until you withdraw consent or we cease operations

7. YOUR PRIVACY RIGHTS
For EU Customers (GDPR Rights):

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data (subject to legal retention requirements)
Restriction: Request limitation of processing
Portability: Receive your data in a portable format
Object: Object to processing based on legitimate interests
Withdraw Consent: Opt out of marketing communications at any time

For California Customers (CCPA Rights):

Right to know what personal information is collected
Right to delete personal information
Right to opt out of sale of personal information (we do not sell your data)
Right to non-discrimination for exercising your rights

For All Customers:

You may unsubscribe from marketing messages at any time
You may contact us to request access to or deletion of your information

8. HOW TO EXERCISE YOUR RIGHTS
To exercise any of these rights, please contact us through Etsy messages. We will respond within:

30 days for GDPR requests
45 days for CCPA requests

9. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries outside your residence, including the United States. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
10. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We rely on Etsy's secure platform for transaction processing and data storage.
11. DIGITAL PRODUCTS ONLY
We sell only digital downloadable products. We do not ship physical items and therefore do not collect shipping addresses.
12. COOKIES
Our Etsy shop operates on Etsy's platform. Please refer to Etsy's Cookie Policy for information about cookies used on their site.
13. CHILDREN'S PRIVACY
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted in our shop with the updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.
15. CONTACT US
For questions about this Privacy Policy or to exercise your rights, please contact us through:

Etsy Messages: HomeColorPalettes


16. SUPERVISORY AUTHORITY
EU customers have the right to lodge a complaint with their local data protection supervisory authority if they believe their data protection rights have been violated.