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rachel on Aug 10, 2026
1 out of 5 starsI was scammed because the advertisement for this item was in French and the PDF is in Russian. He refuses to refund me.
Ольга responded on Aug 10, 2026
I’m sorry that the language of the pattern did not meet your expectations. However, I would like to clarify that the listing clearly states that the PDF pattern is written in Russian. This information is provided in the item description, so the language of the pattern is disclosed before purchase. The listing does not state that the pattern is available in French. As this is a digital product that is delivered electronically and remains accessible to the buyer after purchase, digital items are not eligible for return or exchange. I understand that you may have overlooked the language information before purchasing, but this does not mean that the item was misrepresented. I’m therefore unable to issue a refund. Thank you for understanding.
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