SHAOLTECH

This Privacy Policy describes how and when SHAOL TECH collects, uses, and shares information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com.

1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.

2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:

*As needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support.
*If necessary to comply with a legal obligation, such as retaining information about your purchases if required by tax law.

3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

*Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
*Service providers: I engage certain trusted third parties to perform functions and provide services to my shop, specifically shipping and delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these delivery services.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.

5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. You have the right to access, change, restrict, or delete your personal information. Except in exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

6. How to Contact Me
For purposes of EU data protection law, I, Kazi Nur Ali, am the data controller of your personal information. If you have questions or concerns, you may contact me through Etsy Messages or by mail at:

Kazi Nur Ali
SHAOL TECH
Mirpur-1, Dhaka
Bangladesh