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Average item review
5 out of 5 stars
See reviews that mention:
Quality 45 Shipping 199 Customer service 188

About SpringPromenade

Sales 4,501
On Etsy since 2013

Shop policies

Last updated on August 1, 2018

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Sofort Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
In general I do not accept refunds or exchanges.
Accepts PayPal or Etsy payments.
I try to send out items within 1 to 2 business days, after payment is confirmed. If you would like tracking info for your package please convo me. Thank you.

Please note:
Deliveries are beyond my control once I mail them through Singapore post office. Shipment will be through Normal Standard Mail (with no tracking number) to the address you have provided Paypal (if payment is by Paypal) or Etsy (if using Etsy payment). If you feel that you would require a tracking number, please let me know before your purchase so I can give you the correct shipping cost. Items delayed in customs will often take more than 8 weeks to arrive. In some countries such as Italy and Canada, packages may take much longer to arrive. International items may be subject to customs processing and additional charges. International buyers are responsible for any and all customs charges, taxes.
Registered Article for USA and Canada
USPS and Canada post will not be providing Registered Article status on its website with immediate effect. Tracking information is only available up to departure from Singapore. Online tracking for Registered Articles is available for certain destinations only.

*Please note that I am not liable for non-registered packages lost in the mail.
*For registered packages, compensation is up to SGD 68 only. Shipping costs are not compensated. Thank you.
Additional policies and FAQs
I do combined shipping, somehow, I find the shipping rates not accurate. I would appreciate you convo me on order so I can give you the exact shipping cost.
Extra shipping charges will be refunded. Thank you.