RedLineSim

Shipping

All orders are carefully prepared and shipped from the United Kingdom.

Processing time is typically 1–3 business days.

UK orders are shipped using Royal Mail.

International orders are shipped using Royal Mail International Tracked where available.

Delivery times may vary depending on the destination and local postal services.

Please note that buyers are responsible for any customs duties, import taxes or additional fees that may apply in their country.

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Returns

Returns are accepted within 14 days of delivery.

To be eligible for a return, items must be returned in their original condition and packaging.

Buyers are responsible for return postage costs.

Once the returned item is received and inspected, a refund will be issued for the product price.

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Exchanges

Exchanges are not accepted.

However, if you have any issues with your order, please contact me and I will do my best to resolve the situation.

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Damaged or Lost Items

If your order arrives damaged or does not arrive within a reasonable timeframe, please contact me.

I will work with you to resolve the issue as quickly as possible.

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Product Information

Products in this shop may be manufactured using different materials depending on the specific item.

Please refer to the product description and item details on each listing for accurate information regarding materials, dimensions and product specifications.

Some items may show small marks or layer lines depending on the manufacturing process used. This is normal and does not affect the functionality of the product.

Colours may vary slightly due to lighting conditions and screen settings.

Items shown in photos are for demonstration purposes unless otherwise stated in the listing description.
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Contact

If you have any questions about your order or the product, please feel free to contact me through Etsy messages.

I aim to respond as quickly as possible.