Countries to which I send parcels by mail. If your country is on this list but not on the shipping profile, please CONTACT ME.
Austria, Belarus, Belgium, Bulgaria, Canada, China, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Kazakhstan, Kuwait, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Malaysia, Moldova, Norway, Pakistan, Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, SouthKorea, Spain, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, The Netherlands, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United
Please note that customers are responsible for all duties and taxes (if necessary).

Current processing time on average takes 1-3 days, however, we often have stock ready to dispatch next day.

Countries to which I send parcels by mail. If your cou
Due to widespread disruptions from COVID-19, delivery carriers & postal services remain operational but have advised of possible delays which means there is a chance that your package may not arrive on the originally estimated date. Please note that international orders may face severe delays at this time.
Countries to which I send parcels by mail. If your country is on this list but not on the shipping profile, please CONTACT ME.
You can track progress of shipped orders by entering the tracking number * at http://www.azerpost.az/en/tracking/ (*) Find this in 'Purchase History' in your Etsy profile.

If Standard Delivery option is chosen I cannot be held responsible for the rare case that a parcel goes missing in the post and unfortunately this postage method does not cover for this. If you have any questions on this then please contact me.

Your satisfaction with your purchase is extremely important to me! If you are unhappy with your purchase in any way then please let me know and I will do my best to resolve the issue for you. If you would like to return the item for any other reason, then you have have 14 days to do so, unless the item has been damaged or show significant signs of wear. As all items are handmade, there may be very slight differences to the images show on my website due to the nature of the making process.

I am not responsible for:

- Incorrect address
- Any time delay due to customs, weather, saturation etc..
Post office mistakes and failures are not my fault or a reflection on my level of dedication to my customers. The post office system sometimes makes mistakes resulting in lost or stolen packages. I will do my best to help out each customer to try and locate the package. If your package has not arrived a month after it has shipped please contact me.

I accept if a custom order concerns products made by me by hand that appear on my page.