If you would like to add an extra gemstone, change the size or colour, please send us a message - we're happy to make something special for you

For your convenience, each silk bracelet can be adjusted to a maximum length of 25 cm (10 inches). If you need a smaller or larger size, please let us know, and we'll be happy to accommodate your request.

Please note that sizing options for other products are listed in their respective product descriptions.

We use natural silk cord, 925 sterling silver, 14k gold filled, 14k solid gold, genuine gemstone crystals.

Please allow up to 5 working days for processing your order. Each piece of jewelry is made to order.

Please send us a message and we will try our best to make your dream piece of jewelry!

Please find below the estimated delivery times based on your location:
✦ USA: 1-3 weeks
✦ Europe: 1-2 weeks
✦ Everywhere else: 1-5 weeks

To ensure a smooth and secure delivery, we have opted for a tracked and signed delivery service. This will allow you to track the progress of your package and provide an added layer of security.

Please note that any taxes or customs fees are the responsibility of the buyer. International packages may be delayed by customs.

Please double check the shipping address provided during the checkout process to ensure its accuracy. If you notice any discrepancies or need to make any changes, please notify us as soon as possible. This will help us ensure that your package is delivered to the correct location.

We kindly suggest checking with your local post office. Our packages require a signature upon delivery.

If you were not available at the time of delivery, the package might have been redirected to your local post office for collection. You can track your order by using the link provided on the order page or reach out to us for assistance.

Your jewelry will be packaged in a gift box to make sure it won't be damaged in transit. For orders with multiple items, we typically place them in one box to reduce waste. If you require individual boxes, simply leave a note at checkout. This is provided at no additional cost.