Your jewellery will arrive with you beautifully packaged in our signature gift box which is suitable for every occasion and celebration ( (made from recycled materials).

If you are buying as a gift, make it extra special by upgrading to our luxury gift wrap option at the checkout.

Short on time? We can ship your order directly to the recipient & print a personal message on a card for you and as a final touch. Simply add a special note to your recipient in the "notes to seller" at checkout and we will gladly include your message. Please keep in mind that all international orders will require a customs declaration form to be attached to the outside of the parcel declaring the contents.

We accept returns and exchanges on items that are NOT personalized, provided they are returned unworn and in their original condition and packaging.

Please ensure you contact us and return the item within 7 days of receipt. Items returned beyond this period may not be eligible for a refund or exchange.

It is important that you retain your proof of posting certificate when returning an item. We are not responsible for return packages that are lost or damaged in transit. Please send us a photo of the proof of posting after dispatching the item.

If you are exchanging or returning an item, you are responsible for the shipping costs.

Shipping postage costs and gift wrapping costs are non-refundable.

UK orders are sent via Royal Mail 2nd Class (1-3 business days delivery estimate). If no-one is present at your address on delivery, a card will be left for you to rearrange delivery or collect your item from your local Post Office depot.

International orders are sent via Royal Mail Tracked&Signed services. Please see www.royalmail.com for delivery estimates.

Order tracking information is available in your Etsy profile 'Purchase History'.

We are unable to accept responsibility for late or undelivered parcels due to Royal Mail, third-party mail services providers, customs or addresses (including post codes) being quoted incorrectly. However, in the unlikely event this occurs, please contact us & we will do our best to resolve any issues.

Once dispatched, approx delivery timescales for orders where 'Standard Shipping' is selected at checkout, are as follows. Please note delivery times are estimates (and not a guaranteed delivery), packages may sometimes be delayed by customs inspections, bad weather and postal service issues, which are out of my control.

UK: 1-3 business days
Europe: 3-7 business days
USA: 5-7 business days
Canada: 5-14 business days
Rest of the world: 1-4 weeks

Should your order not arrive within the above time frames, please drop me an ETSY message providing confirmation of your order details and I will look into it ASAP!

Please be reassured that I always do my best to ensure your items are packaged to arrive with you in perfect condition! I understand, however, that accidents in transit can happen and I will do my best to resolve any issues for you!

Should you receive a damaged item, please pop me an ETSY message on the day of receiving your goods, providing a couple of photos of the item(s) you have received. I aim to respond to all queries within 24 hours of receipt.

Please note, if an item has been worn or has become broken or damaged after use, it may be necessary for me to receive the item back in order for repairs to be made. In these circumstances the buyer must pay for the return postage costs.

If returning items from outside the UK, you must write “RETURNED GOODS” prominently on the package. For any packages not marked as such, we will unfortunately have to deduct any customs fees, taxes and/or brokerage charges from the refund amount.

When returning an item - you are responsible for delivery costs!

As soon as the returned items are received, we will immediately issue a refund with a deduction of the packaging and handling costs (10% of the item price).

Sometimes I get returned parcels from customers due to faulty address. I will not offer a refund if a package is returned for the following reasons:

- The address provided by you was not correct.
- The package is unclaimed once attempted to be delivered.

The order will be shipped to your ETSY address. !!!!! Please make sure you provide the correct !!!!!address.

I am happy to offer a RESHIPPING service once the jewelry has been sent back to me (postage costs are on you).

In that case, I will send you a message to confirm the shipping address, and the re-shipping cost is applicable before sending the package again.

All our items are made of: STAINLESS STEEL - A super strong and hugely durable metal. Stainless steel is hypoallergenic making it ideal for people who tend to have a reaction to other metals.

Stainless steel will not rust, tarnish or stain and retains its high shine with little effort on your behalf.

All metals may mar or scratch with wear/friction & will age over time based on frequency of use. They may also tarnish or damage depending on the PH of the body & the circumstances of wear; in the shower, pool, prolonged sun exposure, during sleep etc.

***All our Metals comply with EU legislation (lead free, nickel free).

Please either enter the details in the text box provided on the listing or add the item to your shopping cart and leave any instructions in the "notes to seller" text box on the checkout screen.