your DOOR MATters !
Please share your phone number with us either in the personalization field or in the Note to Buyer section during check out. This is crucial to ensure smooth shipping experience. Thanks in advance!
Tufted coir doormats use natural coir fibers and natural latex(rubber) for the anti slip backing.
It's eco friendly and biodegradable, unlike PVC backed ones which are very common on the market.
To make it greener we use cling films to pack from recycled materials, and our efforts to making it greener is ongoing!
The mats will deliver in rolls and for faster flat standing you can reverse roll and hold it for a while when you unpack.
Since we use all natural coir on our doormats, think of it like natural wood, slight color changes, holes, harder or gathered fibers may be present, and this is a sign that shows it's 100% natural and also this cannot be a reason for return.
All of the door mats and rugs you find in our shop are designed by me and my graphics team, all orders are made to order. We use high resolution digital printers reflect our designs onto rugs and doormats. We use high quality cured UV Ink on the door mats to help prevent fading.
You can shop for gift for new home, family gift, housewarming gift, closing gifts for buyer and also closing gift for realtor.
We do provide digital proofs upon request.
Please See The FAQ Below For Further Questions About Care Instructions, Order Cancellations, Processing Time, Custom Design Orders And Wholesale Availability|
We design welcome mats, funny door mats, personalized doormats, hello door mats, personalized door mats, indoor door mats, funny doormats, outdoor door mats, hello doormats, outdoor doormats, front door mats, indoor doormats, front doormats and front porch mats.
Our lovely designed doormats can be gift for new home, family gift, housewarming gift, closing gifts for buyer and also closing gift for realtor.
Please favorite our shop to see incoming new rug and mat designs!
As can be found in every Etsy shops' policies, buyers are responsible for any customs and import taxes that may apply as well as any brokerage fees including any other additional charges. Please check your country's customs and duty rates if applicable. As USA being most of our customers' country, we confidently state that USA customers do not pay any customs or duty charges thanks to USA not requiring customs and duty charges for orders under $800. However, no worries, if "FREE SHIPPING" is stated on the item you buy, you won't be paying any additional fees for shipping. Please do not hesitate to contact us via Etsy conversations.
The Courier Companies we work with do not accept PO Box addresses, we need to have full street addresses for the orders.
If you realize you gave PO Box address please contact us immediately. If we realize and ask to you and have no response, its under customer's responsibility.
Orders with PO Box addresses may have the risk of failed delivery and no refund, for your information.
For some of my designs I have production partners from different locations, Etsy shows my location as a shop location HOWEVER the product you buy may ship from my partner's location, to see where it will ship from please expand the "Shipping & policies" title.
--VERY IMPORTANT, PLEASE READ--
We try to send our products to every country we can, however this comes with some disadvantages. As you know not all of the countries are welcoming packs coming from overseas without tax charge like United States.
For all countries we send products to, Canada and Europe Countries(except UK) being in the first place:
Unfortunately Etsy does not have a function to charge your import tax/VAT at the check out, that’s why when you receive the pack courier company may ask for tax charge(plus their brokerage fees if any, this is not delivery charge, this is tax charge that your state requires, not my business or courier).
If you see tax item at the check out, please don’t worry you won’t have further charges after check out.( such as purchases from Australia, Norway, UK, USA etc.)
Depending on your country, this total charge may reach substantial amounts, so please do your research about this and if you want to know what courier I am using for that product and country, please do not hesitate to ask.
Please be aware of this possibility, and don’t get upset with me and the situation later. Me and my coworkers are just trying to make a better living for our families here, we’re with you all the time and our very first purpose is to make you guys happy with our laborious products.
—WHAT TO DO WHEN DELIVERED ITEM/PACKAGE IS DAMAGED?—
Take pictures of the package(showing barcodes and info stickers on the package), take picture of the item especially damaged areas.
Reach UPS/DHL or FedEx’s local phone number and file a damage claim on the day when package was delivered to your address.
The later you file the claim, the less chance to get a result, since when time passes situation becomes unprovable.
At the same time please share photo proofs with me so that I can also file a claim to local courier for my location.
If package is not dropped at your door and you directly get it from courier, please have courier take the stamens down about the damaged pack on their system.
And lastly keep the package and item with the condition you get and do no use it until the claim gets a result.
