Most vintage/antique items will have minor wear due to their age and or years of service, which I truly believe adds to the charm and patina of these pieces. So you can expect that there will often be small condition issues, which I do my best to accurately disclose and photograph in the listings.
But while I try hard to describe our items accurately, I am not an expert and it is possible that a true collector might see something that I do not.
If you are particular about your vintage items, please ask questions before you buy. I want you to love your item as much as I do.

I try to take photos in natural lighting as often as I can, but that light can change from day to day so I do basic edits on my photos to enhance clarity, lighten, darken, or blur out distractions in the background. It is important to note, however, that different computer/phone screens may change the colour of an item slightly. If you are unsure, please ask for clarification before purchasing.

I try to ship items within 1- 3 business days of receiving your order (excluding weekends or postal holidays). I will let you know if there will be an unusual delay, but I will always try my best to process your order quickly and efficiently. Unfortunately, I cannot do anything to speed up the postal service once the package has been mailed or for delivery mistakes made by the postal service. Customers looking for restitution for lost items are encouraged to contact their local post office. Also, please note that the delivery time estimates given by Etsy may be incorrect as these do not account for local holidays

I usually ship with Canada Post/USPS for smaller, lightweight items and via courier (FedEx, UPS, Purolator) for larger, heavy items.
Estimated transit times:
Canada: 1-10 Business days
USA: 6-14 Business days
International: 4 - 12 Weeks
Please note that "business days" do not include weekends or statutory holidays.

In order to keep shipping costs down, I use the slowest, most inexpensive shipping option, and there is usually no tracking number or guaranteed delivery date.
If you would like to upgrade to a faster shipping service, require tracking etc., please select that option upon check out. Please message me if you need assistance

Also note, I cannot offer the "free" shipping that I build into my prices to some remote parts of Canada where shipping costs are often triple what it costs to ship to most Canadian cities. If this is the case, I will regretfully decline the sale and provide a full refund

It is my priority is that your purchase arrives exactly as advertised, so all items are very carefully packaged. Due to the varied nature of items in my shop, the packaging is handled on a case by case basis and, WHENEVER POSSIBLE, I WILL USE RECYCLED MATERIALS OR BIODEGRADABLE PEANUTS ETC.

No - most times there is no duty for American or Canadian customers. American customers will only pay duty on items valued at more than $800. It is important to note, that International/U.S.A. customers are responsible for any and/or all customs fees, taxes, and duties (VAT) associated with shipping & purchasing to their respective countries, SHOULD THEY BE ASSESSED.

Most country's Customs agencies open packages and/or assess fees on a random selection of packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery are implemented nationally. therefore, I cannot calculate these fees, nor can I be held responsible for additional charges.

For whatever reason, you can request a cancellation within 6 hours of purchase
however, once an item has been shipped I do not accept returns or exchanges
But please contact me if you have any problems with your order.

I package every item with great care to ensure their safe delivery to your home, unfortunately, rough handling during transit can still result in a broken or damaged item. If you receive a broken or damaged item, I will reimburse you for the cost of the item.
1. Contact me immediately upon receipt of the item(s) and inform me of the situation
2. Provide me with detailed photographs of the damaged items and packaging the item was shipped.
Once the above criteria are met, REFUNDS are issued by your original method of payment and are processed within 3 business days.