Items posted outside of the UK can sometimes take up to _4_weeks and are not replaceable until this time is passed unfortunately.
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If you need an item by a certain date please message me asap to check if it's possible. I send items at 'standard' delivery rates, unless arranged otherwise.
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If you would like postage insurance, this can be arranged at an extra cost, depending on the item.
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Where possible I re-use and recycle a lot of my shipping materials. Small jewellery is delivered in a hand decorated gift box, otherwise they're wrapped in bubble wrap to protect them.
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PLEASE READ below for post options, message me asap if you'd like to upgrade your postal option from standard to confirmed. (Prices in USD $)

JEWELRY__________________________________________
STANDARD DELIVERY [without tracking, insurance for loss/damage or guaranteed delivery time]
USA = 5-12 Working days for delivery (but can take up to 4 weeks) {approx $5.50}
Australia = 5-12 Working days for delivery (can take up to 4 weeks) {approx $5.70}
Europe= 3-8 Working Days for delivery (but can take up to 3 weeks){approx $4.40}
UK= 1-2 Working Days for delivery {approx $2.10}

Items posted at this rate has cover up to £20, but Royal mail do not except 'lost parcel' claim until 4weeks have passed from dispatch date.

JEWELRY__________________________________________
CONFIRMED DELIVERY [Tracked parcel, Better delivery time, no guarantees, but a delivery aim of 5 days - has taken up to 20days to Australia in my experience however]

USA = 4-7 Working days for delivery (Delivery aim 5 days) {approx $14.10}
Australia = 4-7 Working days for delivery (Delivery aim 5 days) {approx $14.10}
Europe= 3-5 Working Days for delivery (Delivery aim 5 days) {approx $14.00}
UK= Next Working Day from dispatch. {approx $10.00}

PAPER GOODS & TEMP TATTOOS________________________

USA = 5-12 Working days for delivery (but can take up to 4 weeks) {approx $2.00}
Australia = 5-12 Working days for delivery (can take up to 3 weeks) {approx $2.00}
Europe= 3-8 Working Days for delivery (but can take up to 2 weeks){approx $2.00}
UK= 1-2 Working Days for delivery {approx $1.20}

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DELAYED PARCEL
I've had a handful of items that have taken up to 4 weeks to arrive with USA based customers in particular. Its rare for the standard priced delivery option to be that badly delayed, but can be a bit of a gamble! :)
Parcels will take longer around holidays, so please buy early to avoid disappointment.

LOST PARCEL
Let me know if you have not received your item (before leaving negative feedback please ;] ) and I will send out another after the allotted waiting time.
4 weeks for international standard 1st class (as described above)

Please be aware of any other import taxes and fees that may be charged in your country.

Items can be tweaked (colour changed, different wording etc), so don't be afraid to ask! It will take longer for personalized items to be sent out.
However if you want an item to be changed more than I am able without re-designing, I'll recommend a custom listing :D

I love to do commissions, please just message me with your requirements and idea.

I do offer wholesale, please send me a message with a rough idea of the number of items you'd want and of what item, (necklace, brooch, cushion?)

I varnish and glaze all my plastic jewellery to make them water resistant, but they are not 100% water proof. When you are not wearing these items please keep them out of direct sunlight, as this may tarnish the varnish.

Custom order- once you've purchased from your chosen custom listing (necklace, brooch, earrings or cufflinks) please send me your photos of your pet via etsy message system (there is a button on the bottom right of message window to attache jpeg's) or via email - listed below. state which pic / pose you'd like me to draw the design from, other photos are good to get face details, colour etc.