>> Not every tool/item has an individual package. Genuine suppliers/ manufacturers may not provide a genuine package for items.

>> There will be scratches on the tool, traces caused during production, or rust caused by storage. All of these belong to normal phenomena and do not affect their function.

>> Please allow 1-3cm measuring deviation due to manual measurement.

>> Regarding the color difference, due to various factors such as camera, mobile phone, computer screen, etc., resulting in different degrees of color difference. If you are unsure of the color, please confirm with the owner before purchasing, and do not accept the return request for this reason.

>> Custom, personalized orders or download software products can't be returned or exchanged.

>> >> No refunds or exchanges on orders that have been damaged from shipping or lost during shipping. We are not held responsible for these unfortunate events as this is through no fault of our own.

>> The item we only accept to return or exchange is product quality Issues, defective or the mistake from us.

>> The items must be unused and in the original condition.

>> Buyers are responsible for return shipping costs, insurance fees & taxes. Shipping costs are non-refundable. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

>> And the shipping fee of the first delivery will not be refunded.

>> If the item is returned and request resends again, we will charge the second shipping cost.

>> If the item is returned and request resends again, we will charge the second shipping cost.

>> Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item

>> Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

>> Please keep tracking your own parcel and prepare to receiving parcel, if face on delivery problem contact to post office for help directly. (If Buyer without accept his own parcel on time and Post office return parcel to sender, Buyer need to pay all additional shipping fee created from this case.)

Shipping Surcharge: We will request surcharge the extra shipping fee if the exact shipping fee exceeds the paid shipping fee.

>> All leathers are natural leather, and the growth pattern, colors and thickness are not consistent. They have different growth process and growing stage, so there will have blood vein, birth mark, scratches, holes, smooth bending but slightly fine lines after tiling, etc. These are normal phenomena. The leather is the delicate merchandise, we are not able to sell the returned product to any other consumers because it will affect their benefit. Thus, all sales final, no return or exchange. We appreciate your cooperation to deliberate above points before purchasing, please.