Your order ships from France. Orders are processed and shipped within 3 to 5 days.

The average delivery timeframe is :
- Europe : 3 to 14 days
- Rest of the world : 7 to 14 days (can sometimes take up to 30 days)

Please keep in mind the maximum delivery timeframe and processing time when placing an order for a special event!

- You will receive a tracking number wether you choose the free shipping or the one with an insurance .
Please note that when choosing the standard free shipping we are not responsible in case of a lost of your parcel by the post office. That's why we advise choosing an insurance with your order.

--- You have chosen a shipping with insurance ---

- If the latest tracking update places the package in your area, please call your post office.
- In the case of a package undelivered after the maximum delivery timeframe for your country has passed, please contact us, we will be investigating.
-After 21 days, If the parcel haven't resurfaced, you will be offered a refund or a replacement.

--- You have chosen the free shipping ---

-We can't be held responsible in case of non delivery by the post office. This means if your parcel does not arrive you won't be issued a refund or a replacement.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

For national return the buyer will be charged a 5€ fee covering the shipping fees and the packaging.

For international return the buyer will be charged for the shipping + 2€ fee for packaging.
For example if you return an item bought at 20€ and paid 2€ for shipping your refund will be 20€-4€ = 16€.

We gladly accept returns and exchanges
On any UNWORN and in original and unused condition items. Contact us within: 7 days of delivery Ship items back within: 14 days of delivery.

We will ship the replacement product or issue a refund once we received the items or when you send us a proof of shipping.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
-Earrings
-Custom or personalised orders
-Items on sale

Please, see for each item information in listings. It depends on material and stones that are different for any jewelry.
You can contact me if you need further assistance with this.