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Samuel on Nov 9, 2025
1 out of 5 starsIt isn’t an item and it is a scam
frasier013 responded on Jan 21, 2026
You purchased a digital download but expecting to receive a physical set of Apple Airpods. If you read the listing properly you would see it very clearly specifies that it's a digital download.
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Brody on Aug 14, 2025
1 out of 5 starsNever buy from here it’s a scam it does not say digital item, there so rude and this man needs to get a life
frasier013 responded on Jan 21, 2026
It literally says in the listing title 'Digital Download'. I was very polite and convivial. Read through your conversation if you need to jog your memory and you will see that it was you who was using rude and inappropriate language. Have a nice day.
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Nymari on Jun 30, 2025
1 out of 5 starsIt not a item and it doesn’t say that be for you order it and they do want to give me a refund
frasier013 responded on Jul 21, 2025
You purchased a digital download whilst expecting to receive a physical set of Apple Airpods. Etsy have a no return/exchange policy for digital listings, and it's also very clearly specified on my listing. You asked for a refund due to an accidental purchase even though the listing clearly states it was a DIGITAL DOWNLOAD. I declined that request. I'm sorry if you accidentally made the purchase. As a seller of digital content, we are constantly asked for refunds on digital purchases with many buyers offering all manner of reasons, the main one being they didn't realise it was a digital download. I replied to you messages with brevity and respect, but I believe the 1 star rating to be harsh.
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Etsy buyer on Oct 17, 2025
1 out of 5 starsI have not received anything from the order
frasier013 responded on Nov 7, 2025
You purchased a digital download but expecting to receive a physical set of Apple Airpods. It is very clearly specified on my listing that it's a digital download.
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Matias on Mar 20, 2025
1 out of 5 starsHorrible service and don't buy it
frasier013 responded on Mar 24, 2025
You purchased a digital download whilst expecting to receive a physical set of Apple Airpods. Etsy have a no return/exchange policy for digital listings, and it's also very clearly specified on my listing. You asked for a refund due to an accidental purchase even though the listing clearly states it was a DIGITAL DOWNLOAD. I declined that request. I'm genuinely sorry you 'accidentally' made the purchase. As a seller of digital content, we are constantly asked for refunds on digital purchases with so called 'buyers' offering all manner of reasons, the main one being they didn't realise it was a digital download. I replied to you messages with brevity and respect, but I believe the 1 star rating to be harsh.
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Al on Dec 24, 2025
5 out of 5 starsI haven’t received my order yet but I had no problem ordering it
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