Due the personal and intimate nature of my products, all sales are final, no refunds, exchanges or replacements are possible for any reason.

REFUNDS and/or REPLACEMENTS
Refunds and/or replacements will not be issued as a result of buyer’s remorse or personal opinion in regard to fragrance. This means that if you tried out one of my products in a particular fragrance and it wasn't your favorite, I will not accept returns or issue refunds or replacements. I truly want you to *love* every aspect of my products, but fragrance is very subjective and ultimately a matter of opinion.

If your order has arrived and there has been damage/spillage in transit, you must take detailed photos of all the damages/spills and submit them to me for review WITHIN 24 HOURS of receiving your package. At that time, I will assess the damage and we will discuss a resolution. I will not issue replacements or refunds for damage claims if you do not submit detailed photos within 24 hours of receipt.

Bath steamers, bath bombs are more susceptible to cracking or denting while in transit. This does not render them unusable and as a result bath bombs are not eligible for refunds or replacements.

Due to the handmade nature of my products, no two are identical. Color variations are to be expected and as a result, no refunds or replacements will be issued for differences in color. Please allow for variations in color as compared to product listing photos and/or previous orders.

All orders ship via USPS with Tracking and Delivery Confirmation.

Because all shipments include Tracking and Delivery Confirmation, shipments marked as “Delivered” by USPS, but claimed to be undelivered by the customer are not the responsibility of Beach City Boutique. Such claims will not result in refunds or replacements.

Once an order ships, it is no longer under my control. Delays in transit are always possible. Therefore, I can never guarantee delivery before or by a specific date. Please keep in mind that I have the same information you have, that which is reflected by the tracking information. If your order is delayed, please be patient! This does not mean your order is lost. During holiday times the USPS usually experience delays. Only Express Priority provides guaranteed delivery.

During checkout please be sure to confirm that the shipping address you are entering is current and correct. Your order will ship to the address you have entered at checkout. If you do not manually enter an address, the default address will be the address you have assigned to your Etsy account and therefore your order will ship to that address. Shipping labels are automatically generated, addresses do not get entered manually upon shipping, completely eliminating the possibility of errors on my end. Therefore, I am not responsible for lost or undelivered packages due to incorrect or outdated addresses.

You may refer to each individual item description for a complete list of ingredients used, sizes and weights. Please read the ingredients in each of my listings carefully! If you have sensitive skin or think you may be allergic or may have an adverse reaction to any of the ingredients listed, please DO NOT purchase or use the product. If you have purchased and have an adverse reaction, please discontinue use immediately.