BisYOU

The Best thing happened in my life is YOU

Hong Kong
| 48,986 Sales | 4.5 out of 5 stars 4.5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

48986 Sales

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Josh

Contact shop owner

Josh

Reviews

Average item review
4.5 out of 5 stars
(8654)
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About BisYOU

Sales 48,986
On Etsy since 2020

The best thing happened in my life is YOU

Shop members

  • Josh

    Owner, Customer Service, Curator

    Hi! I am Josh and I am the owner of BISYOU. I am responsible for customer service too. So feel free to contact me if you have any questions!

  • Lily

    Designer

  • Henry

    Photographer

  • BISYOU Team ♡

    Shipper, Assistant, Maker

Shop policies

Last updated on Apr 7, 2023

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

More information

Last updated on May 11, 2022

Frequently asked questions

Is your jewelry nickel free?

Yes. We make all our jewelry nickel-free.

How can I change my shipping address?

You can change the shipping address as long as your order hasn't been shipped. It is important, however, that you inform us of the new address as soon as possible. Our creation process begins immediately to ensure your jewelry is out in a timely fashion.

Can I make any changes after placing an order?

Our creation process begins immediately to ensure your jewelry is out in a timely fashion. Please contact our customer support team as early as possible if you wish to make any changes to your order. We are here to help you sort things out!

We advise against changing your order during popular holidays and national events to avoid you getting the pieces late.

What are the shipping options? Do you ship internationally?

Yes! We ship internationally to almost all countries. Apart from standard shipping, we also offer expedited shipping. You will be informed of an estimation of delivery time and associated shipping fees when you checkout.

How to find a missing package that shows as delivered?

Sometimes your tracking number will say "Delivered" before your package has arrived. Here are some instructions:

-Please check and verify the shipping notification email to ensure the parcel was shipping to the correct location
-Look for a notice of any attempted delivery
-Look around the delivery location for the parcel
-See if someone else accepted delivery
-Wait 36 hours: sometimes the shipping courier marks parcel delivered 36 hours prior to arrival