GrafesEndePyrography

Most orders will be processed and shipped within 24 hours, except on holidays (includes heathen/pagan holidays and U.S. observed holidays), and weekends. Orders placed after 12 pm EST on a Friday or during the weekend will be processed and shipped on the following Monday. I will notify you of any unforeseen delays in the processing/shipment of your order.

Once shipped most domestic orders should take anywhere from 2 to 10 business days to arrive. International orders may take up to three weeks. Please be patient with the postal service!

***IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes, & Additional Postal Fees. I'm not responsible for delays due to customs!***

At the moment, I am not taking any custom/personalized orders. This will change in the future, so check back soon!

Due to the handmade nature of these items, I will not be accepting any returns or exchanges, except in the case of any damage incurred during shipment.

That being said, EU buyers that wish to return/exchange an item may still contact me within 14 days after receiving the item to work something out, but I offer no guarantee of any return/exchange for any reason other then damages incurred during shipping. If an exception is agreed upon, I will be charging a restocking fee of $7 for all undamaged returned/exchanged items. Buyers are also responsible for any return shipping fees. The best way to avoid "buyer's remorse" is to be 100% certain you desire an item *before* finalizing your order!

Any VAT charges for EU buyers should be calculated along with shipping charges when you add your order to the cart. EU buyers are responsible for any VAT fees that apply to their location.

Since its inception, Heathenry and Ásatrú has had a long standing problem with white supremacists and fascists misunderstanding our Northern European traditions and beliefs, distorting and co-opting them to fit with their own agendas of hatred and intolerance (if you are a practicing heathen, you are probably well aware of this issue).

Grafes Ende Pyrography stands for Inclusive Heathenry and denounces anyone who misuses our spiritual beliefs to promote hatred and intolerance. In order to help combat this issue, I will be donating 10% of profits from each item sold to Life After Hate (www.lifeafterhate.org), an American nonprofit organization whose mission is dedicated to help people leave hate groups, particularly white supremacy groups.