IOLANNADESIGN
All items
Announcement
Last updated on Feb 17, 2024
Reviews
5.0
(18)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Etsy buyer on Feb 18, 2026
5 out of 5 starsMy daughter’s ice skating dress is beautiful! Iolanna did a fabulous job. Her customer service was amazing!
Yana responded on Feb 20, 2026
Thank you!
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Olga on Oct 4, 2025
5 out of 5 starsEverything went perfectly! Yana was attentive, polite, and responsive to all my requests. The dress was beautifully made and completed quickly, and it looks even better than I expected. I’m so glad I found such a talented tailor and I highly recommend this seller.
Yana responded on Oct 4, 2025
Thank you!
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Etsy buyer on Sep 25, 2025
5 out of 5 stars⸻ I ordered a custom dress for my daughter’s figure skating program, and it exceeded all my expectations. The dress perfectly matched the character of her performance, and my daughter loved skating in it—it looked stunning on the ice. Yana was wonderful to work with—easy to communicate with and very helpful in bringing our ideas to life. The whole process was smooth and quick, and the shipping was impressively fast.
Yana responded on Sep 29, 2025
Thank you!
About IOLANNADESIGN
Sales
61
On Etsy since 2016
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Luneville embroidery -
Wedding Day of our client -
Custom Luneville embroidery -
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Italian wedding day
Shop about video description
Shop members
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Yana
Owner, Designer
Work with clients, design development and creation of decoration of products.
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Svetlana
Designer, Assistant
My mom and my best friend. Together with her, we create all the dresses that you see in our store. She develops patterns and makes dresses and suits.
Shop policies
Last updated on Mar 8, 2021
Shipping
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Rules of my shop. Please read before making a purchase
If you are unhappy with your purchase - please write to me and we will solve the problem.
Unfortunately, in our store, you cannot cancel the order.
Please carefully read all descriptions and rules before you make a purchase. Exchange of goods - is impossible.
Return of goods is possible only if there is a defect or damage and in case you:
- have been contacted me within 7 days after receiving the order.
- have been sent within 14 days from the receipt (at the expense of the buyer)
Refunds, exchanges, cancellation
When returning the goods, the shipping costs are not refundable under any circumstances.
All shipping costs are always covered by the buyer. The seller is not responsible for the passing of custom control. All the taxes, duties, and fees of the destination country are on the buyer expense.
1. In case of cancellation or return for any reason except our fault, we return only 80% due to nonrefundable commissions.
2. Refund will be made only after we get our item back
3. No refunds for custom orders.
4. No refunds for items from section Sale.
5. No refunds after 45 days from purchase moment.
6. No refunds for unclaimed packages.
These packages can be sent to the buyer again. Shipping costs, in this case, are on the client.