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Reviews
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Alissa on Apr 8, 2024
5 out of 5 starsLove this piece. Thank you! While looking exactly as shown, it’s such a beautiful piece that’s so much better in real life. Again many thanks!
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Jacky on Dec 5, 2023
5 out of 5 starsGreat quality and very responsive. Arrived in good time too, even considering it was shipped out of country. Thank you!
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Asia on Dec 3, 2023
5 out of 5 starsGorgeous item! Matched the description and was exactly what I wanted. Packaged very well and shipped quickly.
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Linda on Nov 18, 2023
5 out of 5 starsThe quality of the shirt is wonderful and was exactly as described. There was some problem with the shipping once it was in the hands of the USPS, but Olga’s customer support was excellent as she helped me resolve any issues.
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Dana on Sep 20, 2023
5 out of 5 starsI purchased three AMAZING blouses, exquisite, with so much chic and style. I was even surprised, that it looked even more beautiful, in real life. Thank you so much, I had an overall wonderful experience and I will definitely return for another round.
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Dana on Sep 20, 2023
5 out of 5 starsI purchased three AMAZING blouses, exquisite, with so much chic and style. I was even surprised, that it looked even more beautiful, in real life. Thank you so much, I had an overall wonderful experience and I will definitely return for another round.
About LOFTOWN
Hi, I'm Olga. I started thrifting in the mid 90s and immediately it became my big passion in life. LOFTOWN’s items mostly thrifted in France and USA.
Shop members
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Olga Pouyanne
Owner, Curator Photographer Stylist, Customer Service
Used to work for NY/Paris Fashion Weeks and being sensitive to current and future trends, I always try to find items that can make you feel unique, stylish and, have something that no-one-other-has :) I hope you'll appreciate my selection!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Sizing details
All clothes are measured flat, please, double the numbers (when you see х2) to get a circumference of the chest, hips, leg opening etc.
Please, do refer to the exact measurents that you may compare with your own garment, lying flat.
Sizing may vary from brand to brand and not always equal to modern even within the same brand.
I always precise if the garment was pinned on mannequin during the photo shooting.
For shoes sizes I use this converter - http://www.convertworld.com/en/shoe-size/europe.html
All measurements are taken in centimeters and then converted into inches and rounded up.
Returns
Every vintage item is unique so ALL SALES ARE FINAL.
In unlikely case of refund it will be exclusively made as STORE CREDIT and must be shipped within 7 calendar days of delivery. Item/s must be returned unworn, unwashed, and unaltered with tags on.
Store credit will be issued for the amount of the item excluding shipping costs and will be issued in the form of a non-expiring credit to use in LOFTOWN store on Etsy.
Contacts
LOFTOWN is based in France, please, consider the time difference, when waiting for reply to the convo/order processing.
Please, kindly use ETSY's convo to get a prompt reply.
Please, be sure, that your Etsy account is linked to an active e-mail that you check on a regular basis.
Shipping
All packages shipped (within timeframes seen in the item's shipping details) by La Poste to the address linked to your Etsy profile. Please, provide full adress with a phone number for ALL international parcels.
Tracking is your responsibility. Please, use this link to follow your parcel https://www.laposte.fr/particulier/outils/suivre-vos-envois
For items returned by the carrier (incomplete/wrong address/missing phone number, non picked up parcels, etc.) a refund will be provided ONLY as a store credit.
Once an item is shipped LOFTOWN is not responsible if the delivery is delayed, dropped- off to a pick-up point, lost or damaged in transit.
If the tracking shows that the package was delivered NO REFUND will be issued.
Item conditions
All items that can be washed, dry cleaned or thoroughly steamed - have been.
Vintage conditions go in the following order:
::: Mint - Looks like have never been used (however may show signs of age or storage like dots or minor fadings).
::: Excellent - Maintained in excellent condition with hardly detectable signs of wear or teeny tiny imperfections.
::: Great - Very well-maintained. May show minor signs of wearing or age like fadings, discolorations, minor piling or scratches.
::: Good - Regularly used. Shows more signs of wear.
I always indicate if any major imperfections or dysfunctions are present, but may not mention hardly visible spots, dots or holes. If you are concerned about a particular item's condition, please convo.
Seller details
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