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About NickyCustoms
Shop policies
I hope you like the products you see
If you have any questions feel free to ask. I will try to respond as soon as possible.
If you have any suggestions or problems with your purchase contact me
Accepted payment methods
Returns & exchanges
Payment
The shipment will be made once the payment is made
Shipping
If you live outside the European Union shipping may take longer, please be patient
Please also note that the weather, the time of year (holidays etc) and other circumstances may result in a delay in shipping for which I am not responsible. If there is a delay on my part, I will contact you as soon as possible.
If you buy a gift, keep this in mind so that it arrives on time
If you do not receive your order after 4 weeks from the shipping notification, please contact me. Please note that I cannot track the order once it has left Spain
Shipping is made to the address listed on the purchase unless you contact a message or note, so make sure the address is correct
I am not responsible for any international or customs fees if required
Thank you for your understanding
Additional policies and FAQs
The products are made manually with traditional techniques, so there may be imperfections or that two equal products do not look alike. It does not mean that they are damaged. Please review the photos and information prior to purchase.
If you want the order to have something special (signature, etc.) please do not hesitate to contact Etsy or add a note on the order
Please comment and rate your shopping experience, thanks :3
When buying you acquire only the product, all rights to the image are reserved and owned by the artist.
All rights reserved, Copyright of Ana Estébanez (Nicky)