SoftHideStudio | Contemporary Leather Fashion
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Reviews
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Angelica on Dec 16, 2025
5 out of 5 starsI absolutely loved making this dress! It was easy, fun, and the final result looks so professional. One of my favorite PDF patterns.
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Angelica on Dec 16, 2025
5 out of 5 starsGreat pattern! Easy to sew and the dress looks amazing when finished.
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Kelly on Dec 2, 2025
5 out of 5 starsLove this Pattern! The natural waist is flattering, the sleeves are beautiful, and the knit fabric sews wonderfully! cannot wait to make more dresses using this pattern!
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Roger on Dec 2, 2025
5 out of 5 starsGreat Pattern! Easy to follow and the address look amazing. I'm so happy with this purchase
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Inactive account on Nov 18, 2025
5 out of 5 starsThis was my second purchase from this same buyer. Loved the item. Solid service.
Gabriela responded on Nov 19, 2025
Thank you so much for your kind words! I'm really glad you loved the item, and I truly appreciate your continued support. 😊
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Nicole on Sep 30, 2025
4 out of 5 starsThe item looks good, make sure you size up. I am a small size and decided to be safe and get a medium, read the measure guide…I can’t fit it. It’s a bit sad I had to go a different route.
Gabriela responded on Oct 26, 2025
Thank you for your feedback, Nicole! I’m really sorry the sizing didn’t work out this time. I truly appreciate your honesty and hope we can serve you again and better in the future!
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Marcus on Aug 18, 2025
5 out of 5 starsEtsy locked seller out of account, Unfortunately I did ask for a refund due to not being able to contact seller. They did send email explaining there was a issue and please be patient. I was on a deadline or I would have waited for my item.
Gabriela responded on Aug 26, 2025
Thank you Marcus. I sincerely appreciate your understanding regarding the temporary access issues I experienced with Etsy, which have now been fully resolved. Thank you very much for your patience and kind understanding during this time.
About SoftHideStudio
Shop policies
Accepted payment methods
Returns & exchanges
More information
Frequently asked questions
Can I return or exchange my purchase?
Yes, standard items that are unused can be returned or exchanged within 14 days of delivery. Items that are custom-made, resized, or personalized with names, initials, or logos are non-returnable and non-exchangeable. Please ensure all custom details are correct before submitting your order.
Do you offer any customization services?
We do!
. You can request a tailored fit by sending your measurements.
. You can also personalize leather goods with embossing—perfect for adding names, initials, meaningful dates, or simple logo artwork.
What are the limitations for customizations?
Embossing is limited to 15 characters or a basic, one-color logo. If you have a detailed or multicolored design, please send it in for evaluation—we’ll confirm whether it’s possible before you order.
What type of leather and craftsmanship can I expect?
We use full-grain, genuine leather from ethical tanneries. Every item is carefully handcrafted—cut, edge-finished, and burnished by skilled artisans to ensure long-lasting durability and a finish that develops character over time.
What is your production and shipping timeline?
Typically, it takes 1–2 weeks to complete your order. Shipping adds another 3–7 business days, depending on your location. Please allow a bit of extra time during high-volume periods or for highly customized items.
How should I take care of leather products?
To care for leather:
. Gently wipe it with a dry, soft cloth
. Use leather conditioner every 3–6 months
. Avoid prolonged exposure to sunlight or moisture to preserve its appearance
How do I track my shipment, and what if there’s an issue?
You’ll receive tracking details via email once your order is shipped. If a non-custom item arrives damaged, email us photos within 7 days—we’ll offer a replacement, repair, or refund. While custom items can’t be returned, we do fix manufacturing flaws at no cost.
Can I edit or cancel an order? Do you offer gift notes?
Yes, you can cancel or modify your order within 12 hours of purchase. We also offer free gift notes—add a message (up to 100 characters) during checkout, and we’ll include it in the package.
Why does my leather item have wrinkles after shipping, and how can I fix them?
It’s normal for genuine leather to show slight wrinkles or creases due to folding or pressure during shipping. These can typically be removed with a few simple steps:
Lay the item flat or hang it to allow the leather to naturally relax
Gently steam the leather using steam from a hot shower or a steamer
Use low heat with a hair dryer or warm iron over a cloth to smooth the wrinkles
Apply a leather conditioner to keep the leather soft and nourished
Avoid direct heat or moisture. For delicate or custom leather items, professional care is recommended.
Which type of leather is used in these costumes?
Made from premium, 100% real sheep leather for exceptional softness and durability.