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agp8709 on 14 Mar, 2024
5 out of 5 starsSeller was fantastic! Everything arrived as described and on time. The lambathes were beautiful and complimented by many. I was worried about them breaking in transit but they arrived perfectly. Thank you!
Shannon responded on 14 Mar, 2024
I'm very pleased that everything arrived in perfect condition and you are happy!
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Roberta on 14 Mar, 2024
3 out of 5 starsSeller very unhelpful regarding shipping.
Shannon responded on 14 Mar, 2024
Please view all of my wonderful 5 star reviews of happy and appreciative customers! Customer's product shipped on time via the method chosen at check out, postal service in Italy was delayed, customer was provided a screenshot of tracking detail showing delivered, upon her request and did not want to accept the information was accurate. Customer was provided with immediate and excellent customer service, as provided for all of my customers.
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paplosirene on 13 Mar, 2024
5 out of 5 starsShipping took longer than expected but they were packed very well.
Shannon responded on 13 Mar, 2024
Thank you for the 5 star review! After reviewing your order I see it actually shipped out 2 days early and was received within 4 days, well within the "estimated" delivery timeframe quoted by Etsy at check out. As noted in my description "candles take 2 weeks to make and ship" so perhaps you missed that detail, your order shipped in less than 2 weeks. All orders ship on or before their shipment due date unless otherwise discussed. Thanks again for choosing my shop!!
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