CapRaeDesigns

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from Cap & Rae Designs, contact me, or otherwise use my services through Etsy.com and its related sites.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can review Etsy’s Privacy Policy to learn more about their privacy practices.

1. Information I Collect

To fulfill your order, you must provide certain information (which you authorize Etsy to provide to me), including:

Your name
Email address
Postal address
Payment information
The details of the product you are ordering

You may also choose to provide additional personal information if you contact me directly, such as for custom crochet orders or special requests.

2. Why I Need Your Information and How I Use It

I rely on several legal bases to collect, use, and share your information, including:
To provide my services, such as using your information to process and ship your order, provide customer support, or resolve disputes.
To comply with legal obligations, including keeping records required for tax purposes.
For legitimate business interests, such as maintaining accurate records, improving my shop, and complying with Etsy’s Seller Policies and Terms of Use.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information only in limited circumstances:

Etsy
I share information with Etsy as necessary to provide my services and comply with my obligations under the Etsy Seller Policy and Terms of Use.

Shipping Providers
I may share your name and shipping address with shipping carriers in order to deliver your order. I often purchase shipping labels directly through Etsy to fulfill orders.

Service Providers
I may use trusted third-party services to help operate my shop, such as payment processing or shipping services. These providers only receive the information necessary to perform their services.

Legal Requirements
I may collect, use, retain, and share your information if I have a good faith belief that it is necessary to comply with a law, legal request, or to prevent fraud or other illegal activity.

4. Data Retention

I retain your personal information only for as long as necessary to provide my services and comply with legal and tax obligations. I generally keep order information for 7 years in accordance with U.S. tax and record-keeping requirements.

5. Transfers of Personal Information

My business is located in the United States. By purchasing from my shop, you understand that your information may be processed and stored in the United States.

Although my shop primarily sells to customers in the United States and Canada, Etsy may process information through systems located in other countries as part of their platform services.

6. Your Rights

Depending on where you live, you may have rights regarding your personal information, including:

Accessing the personal information I hold about you

Requesting corrections to your information

Requesting deletion of your information (except where I am legally required to retain it)

Objecting to certain uses of your information

If you would like to exercise any of these rights, please contact me using the information below.

7. Contact Information

For purposes of data protection laws, I, Rebecca Empie, am the data controller of your personal information for Cap & Rae Designs.

If you have any questions or concerns, you may contact me through Etsy messages or at:

Rebecca Empie
Cap & Rae Designs
Florida, United States
capraedesigns@gmail.com