This custom engraved solid wood cutting board with handle can be customized to your specifications. It makes a wonderful wedding or house-warming gift! It is also a beautiful, useful piece to add to your own kitchen, and use to host your favorite guests.
:::Product Details:::
Material: Slate and acacia wood
Overall Size: 16” x 7 ¾” OR 13 ¼” x 7” (Handle is 3”)
HANDWASH- WOOD IS NOT DISHWASHER SAFE
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Engraving is a single color (gray on slate)
please specify if you want the handle to the right, or the left. You can put that in the personalization section please. IF RIGHT OR LEFT IS NOT MENTIONED, WE WIL ENGRAVE PER THE LSITING PHOTO handle to the left.
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TO ORDER:
1. Choose your size carefully from the drop-down menus.
2.If ordering AS SHOWN, or ARTIST CHOICE there will be nothing further we need from you once the order is placed. We will get the order designed and, on the way, as soon as we possibly can (typically 3 business days- but can take 5-7days during peak times.
3. If you order CUSTOM DESIGN, it is so important that you keep in touch with us to prevent delay of your order. We communicate via Etsy messages so PLEASE check them often 😊
For orders with Custom Artwork, please give us as much detail as you
can in the personalization box provided or send it to us via Etsy messages if it does not fit there, as we will use that information to try and get your design right the first time around. Please include as much information as you can think of….for example
who the item is for
are they male or female
What fonts you like ( you may see options as www.dafont.com)
This helps expedite the design process, so that we do not take any more of your time than is needed. We will reach out via messages with any questions. If you already have the artwork, logo, clipart, etc please send it to us via Etsy messages once your order is placed, or via email if it is to large for the Etsy message system
Email- sales [!at] rusticroutedesigns.com
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Failure to check your messages for design approval will delay your order. We are
NOT responsible for delays due to failure to respond. We will not issue refunds for failure to communicate.
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4. Checkout at your convenience and let us know if you have any questions or concerns along the way. We are here to help in any way that we can!
WHOLESALE
We do offer wholesale rates in some cases. This is based on the product and quantity of the order. When we can buy in large quantities, we forward those savings to you in most cases. However, the engraving costs are still the same as our workload will not change with larger orders. Please reach out to us via Etsy Messages with wholesale questions. Thank you!
FREE SHIPPING
IMPORTANT TO KNOW: EFFECTIVE March 27, 2023
****Purchasing express shipping will not decrease our processing times, it will decrease the amount of time shipping will take to get the item to you. Our processing times will still be 1-7 days****
ALL Orders over 1LB will ship UPS GROUND and may take a few extra days to arrive, based on your location. We are on the East Coast. (Shipping will take 1-7 Business Days) Please provide us with a physical address we DO NOT SHIP TO PO BOXES, and this will cause a delay in the shipping of your order.
Your tracking number will be provided to the email you used when placing your order once your order has shipped (Approx 5-7 business days is our standard processing time)
If you require faster SHIPPING you can choose the EXPRESS options at checkout, however, the higher shipping rates will be your responsibility and will not be covered by Rustic Route Designs.
If your order requires INTERNATIONAL SHIPPING- your shipping charges will be calculated at checkout and your tracking will be provided in an email from Etsy when your order ships. We do not offer free International Shipping, and any Customs Fees will be the responsibility of the buyer. We use UPS International or USPS International for All International orders.
WE CAN NOT CONTROL CARRIER DELAYS AS WE DO NOT HAVE THE ABILITY TO PREDICT OR PREVENT THESE DELAYS, therefore please do not review our Company negatively when the Carrier experiences a delay, as that is just not fair! We do everything we can to help and should not be held responsible for a delay we cannot control.
PROCESSING TIME
At Rustic Route Designs we make processing and shipping speed our top priority. We know that when you fall in love with a personalized product, you would like to receive it as soon as possible.
Orders will be produced and shipped within 1-7 business days; however, we usually produce and ship within 48 to 72 hours when it is not a busy time of year. It is important to remember that all time frames are ESTIMATES, not a guarantee, however, we do our very best to meet these time frames and will communicate with you if we are experiencing a delay.
Please watch for a welcome message within 24 hours of purchase for more exact estimates for your specific order.
CANCELLATION POLICY
WE DO NOT ACCEPT CANCELLATIONS-NO EXCEPTIONS
Due to the recent activity, we can no longer accept cancellations for any reason. We HIGHLY recommend you read the details section and ask any questions you may have PRIOR to purchasing. We are always available to help answer your questions and will happily assist in any way that we can. I encourage you to ask any questions you may have BEFORE you order. I really appreciate it!
RETURN POLICY
***We do not accept returns or exchanges for custom-engraved products***
We gladly accept returns for non-custom engraved and printed products. Item/s must be shipped back to Rustic Route Designs within 3 days of delivery and all returns must have tracking. Return shipping is the responsibility of the buyer.
Rustic Route Designs
154 Dornach Way
Advance, NC 27006
Find us on:
Facebook www.facebook.com/RusticRouteDesigns
Instagram @RusticRouteDesigns
Pinterest www.pinterest.com/RusticRouteDesigns
Etsy www.etsy.com/shop/RusticRouteDesigns
Our Website www.rusticroutedesigns.com
We are always available for questions, feel free to reach out via Etsy Messages and we will get back to you as soon as possible.
We are a HANDMADE business and do not guarantee literal perfection. All our custom items are printed independently and can have a slight margin of error, as they are not printed millions of times or mass produced. Thank you for your kindness!