Order Cancellation Policy for AFFORDAY Etsy Shop

At AFFORDAY, we understand that circumstances may arise where you need to cancel an order. This Order Cancellation Policy outlines our procedures regarding order cancellations to ensure a smooth and transparent process for both parties involved.

1. Cancellation Period

Initial Cancellation Period: You may cancel your order within 24 hours of placing it.
2. How to Cancel

Notification: To cancel your order within the initial cancellation period, please contact us as soon as possible via Etsy Conversations or email at [Your Email Address]. Include your order number and the reason for cancellation in your message.
3. Refunds

Refund Eligibility: If you cancel your order within the initial 24-hour period, you will receive a full refund, including any shipping charges paid.

Refund Process: Refunds will be issued to the original payment method used for the purchase. Please allow [number] business days for the refund to reflect in your account, depending on your payment provider's processing times.

4. Late Cancellations

Requests Beyond 24 Hours: Cancellation requests received after the initial 24-hour period will be reviewed on a case-by-case basis. We reserve the right to decline late cancellation requests.
5. Exceptions

Custom Orders: Orders for custom-made or personalized items may not be eligible for cancellation once production has begun.

Digital Items: Orders for digital items, such as downloadable prints or digital files, are typically non-refundable once the download link has been provided.

6. Communication

Timely Notification: It is essential to notify us promptly if you wish to cancel your order to expedite the process.
7. Contact Us

If you have any questions or need assistance regarding order cancellations, please contact us via Etsy Conversations or email at affordy.shop.at@gmail.com.

By placing an order with AFFORDAY, you agree to abide by our Order Cancellation Policy.

Last Updated: [02.03.2024]