Hand Wash Only: We recommend hand washing your hand-knit items using cold water and a gentle detergent. Avoid harsh chemicals or bleach.

Lay Flat to Dry: After washing, reshape your item and lay it flat to dry. Avoid hanging, as this may distort the shape.

Handle with Care: Treat your hand-knit items with love. Avoid excessive stretching or pulling, as this can cause damage to the delicate fibers.

Fiber-Specific Care: Check the specific fiber content of your hand-knit item and adjust care accordingly. Some fibers may require extra attention.

Remember, hand-knit items are crafted with care, and proper maintenance will keep them looking beautiful for years to come. If you have any questions or concerns about caring for your purchase

To be eligible for a return, the item must be unused, undamaged, and in its original condition.

Please initiate a return within 2 days of receiving your item. After this period, unfortunately, we cannot offer a refund or exchange.

Certain items are not eligible for return, including custom or personalized orders