Announcement
VERY IMPORTANT : Just a quick reminder..... please don't forget to leave your PHONE NUMBER for the shipping document when placing an order. It's obligatory at the French Post Office, if not supplied it WILL delay shipping. 💝🎁💐💕💙💛🌻
Welcome to Alysaucottage, in the heart of French Provence and welcome to little our vintage shop.
I would like to thank all of our wonderful customers for your kind words and wonderful support, no Etsy shop could wish for more, I love you all and sincerely appreciate your kindness. Merci beaucoup 😊
Here in my little country farmhouse shop you will find vintage items, French kitchenalia and distressed French Provincial style collections of furnishings, curiosities, garden decoration, gifts & farmhouse kitchenware. Our shop items have been loved in a happy previous life in my French country cottage B&B, others are my French 'brocante' and flea market finds. Enjoy your shopping. Please feel free to favour our shop and keep yourself updated on our new items Follow us on Instagram for a taste of French Provincial farmhouse lifestyle and meet our fur family 😻🐷🐈 @alysaucottage.
Any questions? Please message us if you have any questions BEFORE purchasing. Reservations can be made if customers would prefer to make a deposit on an item rather than paying in full - contact me for help with this. Postal time updates will follow. Keep safe and thank you for supporting our shop, we really appreciate this.
Although the great majority of our parcels are arriving quickly, some delays are to be expected with deliveries within Europe & around the world, especially for heavy and extra large parcels.
Thanks for your wonderful support and patience.🙏
The United States, Canada and Australia have a few pile ups of parcels at their borders. Postal services in France are considerably better at the moment.
All orders are shipped through the French Post Office (Colissimo). All with tracking information and signature required.
Phone numbers are OBLIGATORY with ALL orders, so couriers can contact you in the event of delays or local enforcement’s. If phone numbers are not supplied your order could face longer delays or I may have to cancel.
Do not hesitate to ask any questions before purchasing.
Depending on the time zone, I'll do my best to reply in the next few hours. Thanks.
Merci beaucoup 😘
PS. #standwithukraine 💙💛❄️🎄🕊️🎁✨🌟
Featured items
Items
All Items
Reviews
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Vivian on May 8, 2024
5 out of 5 starsSo happy about the treasures I found in Alys Shop! They arrived safely and very well packed in Germany and I am glad to admire them now every day in my garden. Many, many thanks for the lovely provencal gifts and treats! Extraordinary and outstanding service!
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Greg on Apr 29, 2024
5 out of 5 starsThank you! These are so very lovely. I was so pleased to receive these garden treasures along with the treats and the sweet puzzle book. You always surprise and in the nicest ways! You have a lovely shop! Enjoy your week! Kim
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Joanna on Apr 26, 2024
5 out of 5 starsYou will not regret ordering from Alys! My Godin table base is truly authentic and just PERFECT. I cannot even describe how meticulously it was packed and came in perfect condition wrapped in like 10 different layers!!! This was the best experience I had from Etsy. Alys is prompt in responding to your questions. She sends you pictures, ideas, and updates from her beautiful town Provence. She stays in touch with you throughout the whole process. Her customer service as good as it gets.
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Amarens on Apr 23, 2024
5 out of 5 starsAlys sold us a beautiful old antique table. We are very happy with it. The table was carefully packed and delivered on the specified date. Alys kept us well informed about this. We were surprised besides the table with gifts from the region. Super sweet!
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Vivian on Apr 22, 2024
5 out of 5 starsBeautiful old table for my garden. Great communication with Alys and very sturdy and careful packaging. Many thanks for the lovely, precious gifts from Provence. We are so grateful for it. What a very special shopping experience!
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Ann Marie on Apr 16, 2024
5 out of 5 starsSuch a pleasure to work with, and these shades are gorgeous. Thank you so much!
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antiquegatherings on Apr 9, 2024
5 out of 5 starsLovely item. Seller combined shipping, which I appreciated. Also, included some lovely gifts aside from the purchase. highly recommend this seller!
About Alysaucottage
Life in the heart of French Provence
Shop members
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Alys
Owner
I love anything shabby, white, green, natural, warming and calming..... the French Provincial way of life!
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Sir Snortimer Pigglesworth aka Chester
Assistant
Tries so hard not to break anything... but it's just not working!
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Cleopatra de Stella d'Asia
Assistant, Busy Body!!
Beautiful model, my favourite photo prop.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
LAYAWAY TERMS
We no longer accept 'layaways'.
SHIPPING
All items under 20 kg are shipped through the French Post Office c/w tracking & signature. Insurance is covered for the full item value. They require that you provide a phone number for the shipping document for all international parcels.
DAMAGES DURING SHIPMENT
I am not responsible for the carrier's handling of packages. If your item arrives damaged I will do everything possible to get a claim accepted. It is important to inform me immediately and send photos of the damaged items and packaging. You need to make a claim at your local Post Office, too. (Obligatory). The French Post Office will check on this, if no claim is made they will not reimburse us.
Refund will be paid once insurance is collected.
We must work together on this. 🙏🙏
ALTERNATIVE SHIPPING & VERY HEAVY ITEMS
Although they tend to be quite expensive here I can also ship through Fed Ex, DHL, UPS or any international courrier. Please convo me for a quote.
I can also deliver in shared container shipping for very big items. I work with reputable transit companies here in France and I'm sure that they would be delighted to help you get your special item home. I can deliver items to Marseilles Port where it will be customs packed on pallets. You will be able to choose door-to-door delivery or pick-up at the port.
I will do my best to help with all details of shipping.
MULTIPLE ITEMS
Please contact me if you wish to secure an order for several items.
I will work out the best way to ship and the most cost effective rate.
SHIPPING - WRONG, REMOTE, SECURE ADDRESSES
Please give us an accurate & secure shipping address. We can not be responsible for parcels not delivered due to a wrong address or unsecured letterbox. If items are stolen from the letterbox or damaged, Alysaucottage will not be responsible.
If items are returned to us, we will gladly deliver them back, but at the buyer's expense. If you do not collect your items from the Post Office, after a delivery notice issued by them, they may be returned to Alysaucottage in France. Return shipping and cancellation at buyer's expense.
If you live in a remote destination close to the North Pole 😉, we will do our best to get your lovely item to you. However, it may cost a little extra postage. Don't hesitate to convo me on any doubts.
DELAYED, DAMAGED AND LOST ITEMS
For shipping damage please revert above.
Parcels can be DELAYED for any number of reasons over which we have no control, such as Postal strikes, serious weather conditions, Bank Holidays.
LOST ITEMS : If a parcel is deemed lost there will be an initial Post Office investigation. If you are in the States, Canada, Australia for example, although it is generally quicker, it could take up to 3 months before the Post Office issue a refund. We will make a claim here in France.
We will be happy to reimburse the item and initial shipping costs once the refund has been accepted and issued by the Post Office.
RETURNS
ITEM RETURNS :
For any INTERNATIONAL shipping, please make the following mention on the parcel "returned goods". If for any reason we have to pay duties on a returned parcel, the amount will be deducted from the reimbursement.
Please return items in the original condition and packaging. As soon as we receive the items, we will make a full refund, less the initial shipping costs.
You remain liable for any additional customs duties.
Free shipping is a promotion - so the order can not be refunded.
NO REFUND will be made for parcels REFUSED by the addressee or UNCLAIMED by the addressee and returned to sender.
CUSTOMER SERVICE
Your satisfaction is our top priority !
We love our shop and take as much care about our clients as humanly possible. We are nice people and will try our best.
If in any event you are not 100 % happy with an article, please do not post negative feedback. My feedback is very important to me and my goal is for you to be delighted with your little treasures.
In any event of even a slight disappointment, please contact me directly. I'll do everything I can to make sure you are happy. If we work together in a polite manner, we will make great things happen. :))