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Reviews
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Pam on May 10, 2024
5 out of 5 starsTiny package, but contents made it safely. Will use the frames soon.
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Holly on May 2, 2024
5 out of 5 starsThis box met all my expectations and then some! I recommend measuring the size you want to get a good feel for it. I’m so glad I did that and therefore ordered the size I wanted. We will love this forever.
Arcoalbum responded on May 6, 2024
Thank you, Holly! We're delighted you're pleased with your purchase. Your satisfaction is our priority!
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Marina on Apr 30, 2024
5 out of 5 starsAbsolutely gorgeous!!! Totally worth the money. We love it so much. The seller was great to communicate with. We made some last minute changes and they were quick and happy to make these changes for us. The quality is amazing. Highly recommend.
Arcoalbum responded on May 2, 2024
Thank you, Marina! Your review has brightened our day. Hope to serve you again soon!
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kliatsiolis on May 10, 2024
5 out of 5 starsBeautiful item! The seller’s communication was awesome and the quality is amazing. 10/10
About Arcoalbum
Klaipeda, Lithuania
Family business
Shop members
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Edita & Darius & Edita
Designer, Owner, Customer Service
Production partners
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Arcoalbum
Klaipėda, Lithuania
Arcoalbum
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
HOW FAST IS THE SHIPPING?
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Standard shipping - 20 working days.
Expedited shipping - 10 working days.
Express shipping - 5 working days.
Arcoalbum is based in Lithuania, Northern Europe.
DO YOU SHIP TO THE POST OFFICE OR THE ARMY POST OFFICE?
No, we do not ship to PO boxes or APO boxes. The shipping is done by the couriers' company, and they require the address to the exact place - company or home.
IS MY PHONE NUMBER REQUIRED IN THE FORM?
Yes, because delivery courier companies and postal services require the phone number.
IS RUSH DELIVERY AVAILABLE?
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Express delivery orders are prioritized.
The fastest turnaround time available is 2-7 working days depending on your location.
Please contact us regarding rush delivery time if your deadline is tight.
Before making a rush order we advise you to give yourself some time to decide on the cover material, cover color, and size of the product- since after the rush order is made changes are not possible.
CAN YOU SEND ME MOCK-UPS?
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We always send mock-ups of the cover before proceeding with the order. We will make as many design changes as needed.
CAN I REQUEST A CUSTOM ORDER, FONT, OR LOGO ON A PRODUCT?
Yes, but please contact us before placing your order.
WILL THERE BE WRITING ON THE SPINE?
No, unless you notify us regarding writing on the spine. Please leave a comment when ordering.
There is no extra charge for spine personalization.
WILL THERE BE CUSTOMS/IMPORT TAXES?
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To know for sure please contact your postal services. Arcoalbum is based in Lithuania, Europe.
Customers are responsible for any customs and import taxes that may apply. Arcoalbum is not responsible for delays due to customs.
Use this link to calculate import duty & taxes worldwide: https://www.simplyduty.com/import-calculator
GERMANY - Verpackungsgesetz (LUCID Packaging Register)
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Germany’s Packaging Act VerpackG promotes recycling and reusing packaging materials (e.g., cardboard boxes, tape, and bubble wrap).
Our brand Arcoalbum is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE5861500467112.
Our Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.
As a consumer, please dispose of all received packaging in the correct recycling containers. The blue container is for all paper & cardboard and the yellow is for all plastics.
Thank you,
Arcoalbum
Seller details
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