Announcement
Welcome to CREA-SOA, founded by Eugenie Bertrand(me). Hospital laboratory technician during the day, passionate about sewing in the evening and on weekends. Each item is made by me with love, which makes them unique. See you soon.
Featured items
Items
All Items
Reviews
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Mickaëlle on May 4, 2024
5 out of 5 starsVery beautiful cover, well made and delivered quickly. Very good communication with Eugénie, who allowed me to correct my request. I recommend without problem
Eugénie responded on May 4, 2024
Merci beaucoup.😊. Merci encore pour votre commande. A bientôt Eugénie
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About CREASOA
Shop members
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Eugénie Bertrand
Owner
Welcome to CREA-SOA, founded by Eugenie Bertrand(me). Laboratory technician during the day, Great passionate about evening and weekend creations. Each item is made by me with love, which makes them unique. See you soon.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and custom orders
Any order placed on a site belonging to the seller implies acceptanceCustom orders are neither refunded nor exchanged, unless I am mistaken.Cause of health hygiene concerns, orders for underwear are neither taken back nor exchanged. Other than manufacturing error.
Can I change my mind for personalization
Unfortunately, the modification of any type of personalization (change of first name or letter) will not be validated. Unless the confection is in progress (12 hours maximum) or if the error came from me.
Custom and custom orders
You can change the delivery address of your package, 12 hours after the validation of your order, or ask me if the package is not yet gone. Otherwise, we do not take responsibility for loss of packages due to this modification.
Gift wrapping and packages
For personal messages, please contact me by email.
Error address, return package to the shipper
In case of the return of the package, because of an address error (coming from the buyer). The reshipment will be reinvoiced to you at the same rate of the delivery of the order.Delivery is made to the address you indicated when placing your order (therefore, pay particular attention to the spelling of the email address you enter for a computer product and the postal code for a physical product).For the purchase of a physical product, the risks will be borne by you from the date on which the products ordered will have left our premises. However, in case of lost package, we will do what is necessary so that you still receive your product or that you are refunded according to your guarantee.
Product Guarantee
All products supplied by Creasoa benefit from the legal guarantee provided for in articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, it may be returned to the Creasoa self-company which will take it back, exchange it or refund it. All claims, refund requests (except for personalized products) must be made by post or email within thirty days after delivery.
Custom and custom orders
The performance of the seller's obligations at the end of the present is suspended in the event of the occurrence of a fortuitous event or force majeure that would prevent its execution. The seller will notify the customer of the occurrence of such an event as soon as possible.
Seller details
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