Privacy Policy (other)

Confidentiality rules within the framework of the RGPD (General Data Protection Regulations) of Florence PORTERIES, creator of Doomyflocrochet

These privacy policies describe how and when I collect, use and share information when you place an order with me or use my services through Etsy.com or related sites and services.

These rules do not apply to the practices of third parties that I do not own or control, including Etsy or any third party services that you may access through Etsy. You can consult the Etsy Privacy Policy to learn more about the site's privacy practices.


1. The personal information that Doomyflocrochet collects

To process your order, you must provide me with certain information (that you have authorized Etsy to send me), including your name, email, postal address, type of payment, as well as the description of the product you are ordering. You can also decide to provide me with some additional personal information (for a personalized order for example), by contacting me directly.

2. The legal bases on which Doomyflocrochet collects, uses and shares personal information

Why I need your information and how I use it

I have a number of legal bases for collecting, using and sharing your information, including:

*to provide you with services, for example when I use your information to process your order, resolve a dispute or provide customer service;
*when you have given me your explicit consent, which you can revoke at any time, for example by subscribing to my newsletter;
*if necessary, to comply with a legal obligation, a legal ruling or in connection with a request from the courts, such as keeping information about your purchases in accordance with tax legislation; and
*if necessary, to serve our legitimate interests, in the event that these legitimate interests are not invalidated by your rights or interests, such as
1) provide and improve my services. I use your information to provide the services you have requested and in my legitimate interest to improve these services;
and 2) compliance with the Sellers' Regulations and Etsy's Terms of Use. I use your information, if necessary, to comply with my obligations under the Sellers' Regulations and Etsy's Terms of Use.

3. Third parties with whom I share personal information

Sharing and dissemination of information

Information about my customers is important to my business. I only share your personal information for a very limited number of reasons, as well as in a limited number of circumstances such as:

Etsy. I share your information with Etsy when necessary to provide you with my services and to comply with my obligations as defined by the Sellers' Regulations and Etsy's Terms of Use.
Service providers. I use certain trusted third parties to perform certain actions or provide certain services for my store - transportation companies for example (La POSTE). I may have to share your personal information with these third parties, but only those that are essential to the performance of these services.
Activity transfers. If I sell my company or merge it with another, I may have to disclose your information as part of this transaction but only to the extent permitted by law.
Compliance with legislation. I may collect, use, store and share your information if I believe in good faith that it is necessary and reasonable for: (a) respond to a legal process or request from the state; (b) enforce my agreements, terms or regulations; (c) prevent, investigate or manage any fraud or other illegal activity, or any technical or security problem; or (d) protect the rights, property and safety of my clients or other persons.

4. The length of time I keep personal information

Data retention

I keep your information only as long as necessary to provide you with my services and for the purposes set out in my privacy policy. I may also have to retain this information to comply with legislative and legal obligations, resolve disputes and enforce my commitments. I generally keep them for a period of: 4 years.

5. transfers of personal information outside the EU

I can potentially store and process your information via third party hosts located in the United States or other countries. I may therefore transfer your personal information to a jurisdiction where data protection and government supervision legislation is different from that of your country. If I have to transfer your personal information outside the European Union, I rely on the Privacy Shield as the legal basis for this, with Google benefiting from Privacy Shield certification.

6. The rights of its buyers regarding its use of their personal information and contact details

If you are a resident of certain territories, and in particular the European Union, you have certain rights with regard to your personal information. Some of these rights apply generally, and others only in limited cases. These rights are described below:

Access. You may have the right to access the personal information I hold about you and to receive a copy by contacting me. You will find my contact details below.
Modify, restrict, delete. You may also have the right to change your personal information, restrict my use of it or delete it. Except in exceptional circumstances (for example, if I have to keep my shop data for legal reasons), I will generally delete your personal information upon request.
Oppose. You may object to 1) the processing of some of your information in the context of my legitimate interests and 2) the receipt of marketing messages from me after having explicitly consented to receive them. In these specific cases, I will delete your personal information unless I have legitimate reasons to continue using it, or in cases where it is necessary for legal reasons.
Complaining. If you reside in the European Union and wish to express concern about my use of your information (and without prejudice to any other rights you may have), you may do so with your local data protection authorities.

How to contact me

In the framework of the European Data Protection Act, I, PORTERIES Florence, am the data controller with regard to your personal information. For any questions or concerns, you can contact me on my email doomyflo@gmail.com. You can also send me a letter to the address:

PORTERIES Florence 534 rue georges clemenceau 73490 la ravoire France